Ar Caller

6 months ago

Rs Puram Coimbatore Tamil Nadu, India Decipher Health Records LLP ( VChart Services ) Full time

*Interested people can walk In with your resume*

(Interview Timing Monday to Friday 10 AM to 5PM)

JOB DESCRIPTION:
1. Perform pre-call analysis and check claim status by calling the payer or using IVR or web

portal services.

2. Maintain appropriate documentation on client software to send necessary

documentation to insurance companies as needed, and maintain a clear audit trail for

future reference.

3. Record after-call actions and perform post call analysis for claim follow-ups.

4. Assess and resolve enquiries, requests and complaints through calling to ensure that

customer enquiries are resolved at first point of contact.

5. Provide accurate product/ service information to the customer, research available

documentation including authorization, nursing notes, medical documentation on

client's systems, interpret explanation of benefits received etc. prior to making the call.

6. Perform analysis of accounts-receivable data and understand the reasons for

underpayment, days in A/R, top denial reasons and use appropriate codes for

documentation of denials/underpayments.

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹150,000.00 - ₹230,000.00 per year

**Benefits**:

- Commuter assistance
- Health insurance
- Life insurance
- Paid sick time
- Paid time off
- Provident Fund

Schedule:

- Monday to Friday
- Night shift
- US shift

Supplemental pay types:

- Commission pay
- Performance bonus
- Yearly bonus

**Education**:

- Bachelor's (preferred)

**Language**:

- English (required)

Work Location: In person

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