Relationshipofficer (Home Loan)

1 Position:
Relationship Officer/Relationship Manager

2 Pay rolls: On company payroll

3 Reports to : Branch Manager/Area Sales Manager

4 Scope of Work : Front-end interaction, field travel and Customer interface

Recommending apt home loan product /solution and showcasing benefits
- Regular interaction with the customers through group meetings, site promotions, in office meetings and presentations
- Attending to walk ins into branches & visiting clients at their place
- Executing Branding / Marketing activities in the catchment area
- Spearheading Documentation

5 Key Results Areas:

- Achievement of Sales targets both value & volume
- Providing product information satisfactorily.
- Delivering effective customer service
- Effective resolution of customer issues / complaints
- Visibility in the area through promotions/presentations/meetings
- Ensuring overall customer satisfaction

6 Responsibilities:

- Responsible for lead generation in the catchment areas through Executing Branding /Marketing activities.
- Meeting with clients, advising and showcasing Shubham¿ products and benefits to the customers thereof.
- Responsible for sales fulfilment, pre/ post sanction sales activities.
- Update and upkeep of marketing and sales collaterals.
- Responsible for promotional activities including group meetings, presentations as well as developer site promotions.
- Responsible for front-end interaction, field travel and Customer interface.
- Regular interaction with the customers through group meetings, site promotions, in office meetings and presentations.
- Attending to walk-ins into branches & visiting clients at their place.
- Spearheading Documentation.
- Ensure the Fresh bounce collections.

7 Capabilities and competencies:
1. High Customer service and Customer-conversion Orientation; High initiative

2. Excellent Selling and Persuasion skills with confidence to engage customers.

3. Good Communication skills.

4. Language - English, Regional Language and Hindi desirable

6. Pleasant & well-groomed personality.

8 Experience:
Minimum 1 years of experience in selling loan preferably Home Loan.
- Must be earning Incentive in the current organization
- Preferably from BFSI/NBFC

9 Qualification:
Graduate in any Discipline( > 4 yrs experience resources without graduation could be considered)

10 Age &Social Profile:
21 -30 years

11 Salary CTC Range between 1.50 lacs
- 2.90 lacs ( Extendable basis experience)

**Salary**: ₹10,000.00 - ₹25,000.00 per month

Schedule:

- Day shift

Supplemental pay types:

- Commission pay
- Performance bonus
- Yearly bonus

Ability to commute/relocate:

- Ajmer - 305001, Rajasthan: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 1 year (required)

**Speak with the employer**

+91-XXXXXXXXXX