Customer and Billing Executive
2 months ago
**Position Overview**:
ServerGuy is a leading managed hosting provider specializing in cloud infrastructure and server management services. We are currently seeking a highly motivated and detail-oriented Billing Executive to join our team. As a Billing Executive, you will be responsible for managing billing processes, ensuring accurate and timely invoicing, and maintaining customer accounts.
**Responsibilities**:
- Billing Management: Handle end-to-end billing operations, including generating and sending invoices to clients based on service agreements and pricing structures.
- Invoice Accuracy: Ensure the accuracy of all invoices by verifying billing details, rates, and applicable discounts.
- Payment Processing: Manage and process customer payments through various payment gateways and track payment statuses.
- Account Reconciliation: Reconcile billing records with customer payments and address any discrepancies or billing errors.
- Client Communication: Communicate with clients regarding billing-related queries, resolve issues, and provide assistance with invoice-related concerns.
- Billing System Maintenance: Maintain and update billing system records with accurate customer information, payment details, and billing terms.
- Reporting: Prepare regular reports summarizing billing activities, outstanding balances, and payment trends for management review.
- Documentation: Maintain accurate documentation of billing processes, policies, and procedures.
- Compliance: Ensure compliance with relevant laws, regulations, and internal policies related to billing and invoicing.
**Requirements**:
- Education: Bachelor's degree in Accounting, Finance, or a related field is preferred. Relevant work experience will also be considered.
- Experience: Minimum of 2 years of experience in billing, invoicing, or accounting roles. Experience in the IT industry or a similar domain is an advantage.
- Attention to Detail: Strong attention to detail with a focus on accuracy and precision in billing processes.
- Organizational Skills: Excellent organizational and time management skills to handle multiple tasks and meet deadlines.
- Communication Skills: Effective verbal and written communication skills to interact with clients and internal teams.
- Analytical Abilities: Basic analytical skills to reconcile billing records and identify discrepancies.
- Technical Proficiency: Proficient in using billing software or ERP systems. Knowledge of accounting software is a plus.
- Problem-Solving: Ability to identify and resolve billing-related issues and disputes in a professional and timely manner.
- Integrity: Maintain confidentiality of customer information and exhibit ethical behavior in handling financial matters.
**Salary**: ₹15,000.00 - ₹25,000.00 per month
Schedule:
- Day shift
Application Question(s):
- What is your current ctc?
- What is your expected CTC?
- If selected, how soon you can join us?
- We are based in Noida sec 62, are you willing to commute to this job location?
- Do you have familiarity with any of the accounting software? If yes, then which one?
**Speak with the employer**
+91 9599555171
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