Agm - Property & Fm

Job Req ID: 42843- Location: Patna, IN- Function: Other- About:

- Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India’s leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and voice, the company is committed to deliver delightful customer experiences and contribute towards creating a truly ‘Digital India’ by enabling millions of citizens to connect and build a better tomorrow. The Company is developing infrastructure to introduce newer and smarter technologies, making both retail and enterprise customers future ready with innovative offerings, conveniently accessible through an ecosystem of digital channels as well as extensive on-ground presence. The Company is listed on National Stock Exchange (NSE) and Bombay Stock Exchange (BSE) in India.

Role

AGM- Property and Facility Manager

Job Level/ Designation

AGM/ M2

Function / Department

Human Resources

Location

Patna, Bihar

Hiring Manager

GM-Cluster PFM Lead

Job Purpose

Job Purpose To manage day-to-day operation pertaining to Soft & Hard FM, Security, Cafeteria, Travel,
Car Hire, Hotel tie-ups etc in the Zone / branch offices, warehouses, MSC’s & Vodafone
retail stores (company owned) within circle property portfolio. Supporting the HSW
agenda by implementing guidelines at the zone / branch offices. Oversee the operation
and performance of various vendors, service providers & AMC providers and provide
performance feedback to circle FM SPOC.

Key Result Areas/Accountabilities

Areas/Accountabilities
- Ensure efficiency of deliverables through capable vendor performance management &
define TATs of all the services provided based on defined SLA’s.
- Deliver enhanced employee work environment at zone, branch & Vodafone retail stores

through efficient FM.
- Compliance to governance, DOA & shops and establishments for the property portfolio

across the circle.
- Assist Property and FM head in effectively managing infrastructure projects (new space,

repairs and renovation) pertaining to zone & branch.
- Budgetary and financial controls
- implement changes based on audit & surveys to enhance service.
- Monitor travel partners to ensure high level of service - airlines, car, hotels etc.
- Ensure consistent café services with food having variety, quality, and hygiene. Auditing

premises of the vendors supplying food.
- Implementation of suggestions & observations generated from surveys and audits.
- Drive the HSW agenda across zones and branches.
- Implement the security policy throughout the managed locations.
- Review of Zone/Branch level MIS reports, records, statutory compliance and other

property related documents in safe custody.
- Extend Admin support to various business units for events, activities as and when

required.
1. - Efficient and effective periodic meetings with vendors to discuss their
performance v/s SLAs defined for zone & branch offices & Vodafone retail stores.
- To stay abreast with all Health Safety and Wellbeing policies and procedures rolled out

from time to time from Corporate HSW, ensure compliance, report any non-compliance
and actively participate in all HSW related campaigns and activities.
- Ensure that the policies & procedures are communicated to all employees/associates,

vendors & partners associated with the circle, zone & branch service delivery.
- Monitor & oversee the operation as well as performance of security vendors - Physical &
Electronic to ensure delivery on agreed SLA along with TAT.
- Manage the security agency and get reports on status of incoming, outgoing & returnable

material at all at all premises in the circle property portfolio.
- Ensure that across the circle property portfolio, all standard operating procedures and the

one defined from time to time are followed and implemented for electronic security
- Access control, CCTV operations, fire alarm systems etc. meet the parameters defined by
Corporate security.
- Detail and define any circle specific security systems required to deliver in a political

environment.
- Conducting fire drills, risk audits for all properties in the circle portfolio and on agreement

with Property Head implement changes.
- Train the security personnel to deliver on expectations.

1. - Budgetary and financial controls in security related areas

Core Competencies, Knowledge, Experience

Knowledge, Experience

Good Interpersonal Skill & analytical Skill
Process Orientated & Executer
Comprehensive knowledge of FM practices

Must have technical / professional qualifications
- Graduate, MBA preferred
- Should have 5+ years of experience overall in the Domain.

**Vodafone Idea Limited** (formerly Idea Cellular Limited)
An Aditya Birla Group & Vodafone partnership