Dispatch Coordinator

2 months ago

Mohali, India DNA Growth Full time

About the Job:
communication skill. Responsibilities will include planning, dispatching and

assigning driver's tracking delivery schedule, and communicating with

customers and drivers to ensure timely and efficient delivery. The

communication abilities and a proactive mindset.

**Responsibilities**:

- Dispatch drivers and monitor their progress throughout the day.
- Plan and coordinate routes for drivers to ensure timely delivery.
- Plan daily loads, manage equipment for pickups and deliveries.
- Scheduling pickup and delivery appointments for drivers.
- Ensure all units are on schedule for delivery and pickup.
- Communicating with customers and responding to their queries (via
- Communicating with brokers, carriers, and customers
- Shipping/Receiving administration
- Customer service
- Coordinate orders between sales and drivers
- Directing and organizing logistics activities that may include obtaining

shipping rates or negotiating with service providers.
- Ensuring carrier compliance with company policies and procedures.
- Continually update customers as to the status of each order as

required and solve customer-specific freight issues.
- Communicate with drivers, Customers, and internal staff regarding

and delays or issues.
- Ensure all necessary documentation is completed accurately and on

time.

JD - Dispatch Coordinator, DNA Growth Mohali
- Edit orders as needed
- Print bills of lading and supporting paperwork
- Verify quantity and items on bills of lading to pick tickets, noting

discrepancies
- Create reports
- Understand the needs of the customers
- Assist with other administrative tasks as required terms.
- Send daily reports to customers verifying drivers for pickups.
- Enter data in computer system and maintain logs and records of

calls, activities and other information.
- Ensure proper safety procedures are being carried out.
- Resolve any logístical problems that arise such as traffic or other

delays

Dispatch Coordinator Qualifications/Skills:

- Written and verbal communication skills.
- Attention to detail.
- Flexibility.
- Word processing skills.
- Spreadsheet preparation.
- Administrative writing and reporting skills.
- Organizational skills.
- MS Excel.
- Good time-management with an ability to prioritize and multi-task.

Education and Experience Requirements:

- Bachelor’s degree.
- Microsoft suite experience.
- Spreadsheet experience.
- 6 months experience in voice process/customer services.

JD - Dispatch Coordinator, DNA Growth Mohali

Work Days: 5 days/week (Rotational)

Job Location: Mohali

Shift - Rotational Shift

Thanks & Regards

**Salary**: ₹20,000.00 - ₹25,000.00 per month

**Benefits**:

- Flexible schedule
- Leave encashment

Schedule:

- Day shift
- Evening shift
- Flexible shift
- Morning shift
- Night shift
- Rotational shift

Supplemental pay types:

- Shift allowance

Ability to commute/relocate:

- Mohali, Punjab: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- Notice Period?
- Current CTC?
- Expected CTC?

**Experience**:

- 6 months (preferred)

**Language**:

- English (preferred)

Shift availability:

- Night Shift (preferred)
- Overnight Shift (preferred)

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