Customer Relationship Officer

3 weeks ago


Ernakulam, India Homedot Construction Solutions Pvt Ltd Full time

Job Summary:
As a Customer Relationship Officer, you will be the main point of contact for customers and will be responsible for building and maintaining strong relationships with them. Your primary goal will be to ensure that customers are satisfied with the company's products and services, and that their needs are met in a timely and effective manner.
Key Responsibilities:
Serve as the primary point of contact for customers, answering questions and providing assistance as needed.
Build and maintain strong relationships with customers to ensure their continued satisfaction with the company's products and services.
Ensure that all customer inquiries and requests are handled promptly and professionally.
Maintain accurate customer records and track interactions using the company's customer relationship management (CRM) system.
Collaborate with other departments, such as sales and marketing, to ensure a seamless customer experience.
Identify opportunities to improve the customer experience and make recommendations to management.
Qualifications:
Any Degree
Excellent communication skills, both written and verbal.
Strong problem-solving skills and the ability to think critically.
Customer-focused with a strong ability to build and maintain relationships.
Ability to work independently and as part of a team.
Positive attitude.
Knowledge of industry best practices for customer service and customer relations.

**Job Types**: Full-time, Regular / Permanent, Fresher

**Salary**: ₹10,000.00 - ₹20,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Paid sick time

Schedule:

- Day shift
- Monday to Friday

Supplemental pay types:

- Commission pay
- Performance bonus

Ability to commute/relocate:

- Ernakulam, Kerala: Reliably commute or planning to relocate before starting work (preferred)

**Experience**:

- Customer service (preferred)
- total work (preferred)

**Language**:

- English (preferred)

**Speak with the employer**
+91 7012899166



  • Ernakulam, India Analytix Fintech International Pvt Ltd Full time

    **Roles and Responsibilities: - ** - Building and maintaining good relationships with key customers. - Overseeing the relationship with customers handled by your team. - Resolving customer complaints quickly and efficiently. - Gather status information from various departmental teams and quickly convey them to clients. - Verify and gather the appropriate...


  • Ernakulam, India A4 Mercantiles Pvt Ltd Full time

    We are looking for Customer Relationship Executive to join our team at A4 Mercantiles Pvt Ltd - Experience - 0 to 1 years. - Experience in customer support will be added plus. - Job Type - Permanent, Onsite. - Location - Kochi, Kerala. - Preference to female applicants. **Job Types**: Full-time, Regular / Permanent **Salary**: ₹120,000.00 per...


  • Ernakulam, India INDUS MOTORS LCV PVT LTD Full time

    We are one of the leading automobile dealer in Kerala. we Have openings for Customer relationships Excitative for our Cochin Branch. Freshers and Experienced can Apply Contact us : 97470 88886 **Salary**: ₹10,000.00 - ₹12,000.00 per month **Speak with the employer** +91 9747088886


  • Ernakulam, India Analytix Corporate Solutions Pvt Ltd Full time

    As a Customer Relation Executive, your primary responsibility is to maintain and enhance the relationship between the company you work for and its customers. Your role is crucial in ensuring customer satisfaction and loyalty, which ultimately contributes to the success of the business. **Responsibilities: - ** - Relationship Management: Building strong...


  • Ernakulam, India CCAN SOLUTION Full time

    Excellent verbal communication skills and leadership skills - Business management skills - Research and identify new market opportunities - Maintain good relationships with current clients and potential clients - Ability to use your initiative - Customer service skills - Ambition and a desire to succeed - Must be dynamic and sales-target oriented -...


  • Ernakulam, India Medical Trust Hospital Kuzhuppilly Full time

    **Salary**: ₹10,000.00 - ₹21,000.00 per month Schedule: - Day shift - Flexible shift Ability to commute/relocate: - Ernakulam, Kerala: Reliably commute or planning to relocate before starting work (required) **Experience**: - total work: 1 year (preferred) - Customer service: 1 year (preferred) **Language**: - English (preferred) **Speak with...


  • Ernakulam, India Big Deals Full time

    Provide guidance and assist sellers and buyers in marketing and purchasing property for the right price under the best terms - Determine clients’ needs and financials abilities to propose solutions that suit them - Intermediate negotiation processes, consult clients on market conditions, prices, mortgages, legal requirements and related matters, ensuring a...


  • Ernakulam, India Parvath Infosource Pvt Ltd Full time

    **Roles and Responsibilities**: - Responsible for daily interaction with donors & promoting the culture of giving in India - Maintaining & expanding the database of individuals for the organization - Regular follow up with donors & converting them for long-term giving - Providing relevant information to donors in an honest & effective manner - Responsible...


  • Ernakulam, India RAK Interiors Full time

    We are hiring Client relationship executive - Female for our office in Vyttila. Jobs and responsibilities are, Incoming Calls: Need to answer inbound calls and identify potential clients and route to the departments accordingly. Customer Follow-up: Maintain regular communication with existing and potential customers to build and nurture relationships,...


  • Ernakulam, India ASHLY FURNITURE INDUSTRIES Full time

    Handle incoming walk-in customers, phone calls, appointments and messages. Address customer' needs and concerns efficiently and effectively to turn unhappy customers into return guests. Build rapport and establish good relationships with customers to ensure customer retention. All Documentation works. Freshers/experienced may apply **Salary**:...


  • Ernakulam, India GarageMe Full time

    **FEMALE CANDIDATES REQUIRED** Job Location: Ernakulam, Kerala Sector: Automotive service **Requirements**: - Must have minimum 3 years of experience in direct selling / sales and marketing / telecalling / b2b sales / franchise sales / automobile service marketing or sales marketing - Must have a pleasant personality with good communication and people...


  • Ernakulam, India Brilfox Full time

    Urgently Looking for a Customer relation officer. - 2-4 year experience in Customer Support - Customer Complaint handling and resolving skills - Law graduates preferred - Working Time: 9:30am to 5:30pm For more details please call 9995832990 **Salary**: ₹20,000.00 - ₹25,000.00 per month Schedule: - Day shift - Monday to Friday **Speak with the...


  • Ernakulam, India Qualida technologies pvt ltd Full time

    Job Title: Client Relationship ExecutiveJob Title: Client Relationship Executive Job Summary: We are seeking a highly motivated and skilled Client Relationship Executive to join our dynamic team. The Client Relationship Executive will be responsible for nurturing and maintaining strong relationships with our clients, ensuring their satisfaction, and driving...


  • Ernakulam, India Covermatch Private Limited Full time

    We are looking for Client Service Officer for Kochi office. Graduate with good fluency in English speaking essential along with computer knowledge. Answer queries professionally to provide information about products and services. Identify the needs of the clients through interaction. Keep records of customer interactions, details of inquiries. Update the...


  • Ernakulam, India Muthoot Micorfin Ltd Full time

    Need to conduct street survey and handle the collections. Provide loans and collections **Salary**: ₹14,000.00 - ₹160,000.00 per month **Benefits**: - Health insurance - Provident Fund Schedule: - Day shift Supplemental pay types: - Yearly bonus **Experience**: - total work: 1 year (required) - Customer service: 1 year...


  • Ernakulam, India Vidyalai Full time

    Vidyalai is an Ed-Tech startup which provides personalised learning solutions and educational products to students across the globe. We cater primarily to the secondary and higher education sector, which includes middle school, high school and college students. At Vidyalai, we have an extremely flat and entrepreneurial culture. We are one of the fastest...


  • Ernakulam, India Vidyalai Full time

    Vidyalai is an Ed-Tech startup which provides personalised learning solutions and educational products to students across the globe. We cater primarily to the secondary and higher education sector, which includes middle school, high school and college students. At Vidyalai, we have an extremely flat and entrepreneurial culture. We are one of the fastest...


  • Ernakulam, India Buildnext Construction Solutions Pvt. Ltd Full time

    Handling customer queries via various means in a professional manner. Resolving customer inquiries and requests and ensuring strong customer satisfaction. Working with various internal teams to ensure prompt and accurate order processing and delivery. Escalating customer feedback as required. Min 2 years of experience You have at least a degree in any...


  • Ernakulam District, Kerala, India Unisis Solutions Pvt. Ltd. Full time

    We are looking for a Customer Relationship Executive. Requirements: - Must have good communication skills - Any degree - 0-3 years of experience - Freshers with good communication skills are also welcome Work Location - Kochi **Benefits**: - Health insurance - Paid sick time - Provident Fund Schedule: - Day shift - Monday to Friday Supplemental pay...


  • Ernakulam, India KUMMENCHERY HARDWARE Full time

    We are distributors of JSW Steel Ltd Post - Customer Relation Executive. Qualification - Any Graduation Experience - 0-1 Year **Salary**: ₹10,000.00 - ₹15,000.00 per month Schedule: - Day shift Supplemental pay types: - Commission pay Ability to commute/relocate: - NH 47 PATHADPALAM, Ernakulam - 682033, Kerala: Reliably commute or planning to...