Tl-ops (Night Shift)
6 months ago
Hello Jobseekers,
We are hiring for TL-Ops ( Night Shift) For a US-based IT Company.
Designation: TL-Operation
Shift: 6:00 pm to 3:00 am ( Night Shift ) WFH
Location: Netaji Subhash Place
**RESPONSIBILITIES**:
- Manage a team of up to 5+ ambitious and highly trained account managers working across a variety of e-commerce platforms
- **Assist the Manager in day-to-day operations**
- Participate in client meetings **(International Clients)**
- **Mentor, train and develop teammates**
- Proactively identifying problems and giving solutions
- **Collaborate with different departments**
- Support all aspects of performance and development for designated associates to encourage professional growth and goal achievement.
- **Communicate regularly with the Manager to review business results, execution of plans/strategies, customer feedback and associate performance.**
**Requirements**:
- **1+ years managing a team of at least 5 people**
- Demonstrated ability to effectively operate independently and in a team environment
- Expert written and verbal communication
- **Proficiency in MS Excel**
**Job Types**: Full-time, Permanent
Pay: ₹20,000.00 - ₹35,000.00 per month
**Benefits**:
- Health insurance
- Internet reimbursement
- Life insurance
- Provident Fund
Schedule:
- Night shift
Supplemental pay types:
- Performance bonus
- Quarterly bonus
- Yearly bonus
**Education**:
- Bachelor's (preferred)
**Experience**:
- total work: 3 years (preferred)
- Team management: 3 years (preferred)
**Language**:
- English (preferred)
Work Location: In person
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