Customer Care Executive
2 weeks ago
As a Customer Support Representative, you will be responsible for managing all customer interactions across channels. Provide accurate and complete information to customers using the right tools and methods.
**Job Description**:
- Provide accurate, valid, and complete information by using the right methods/tools
- Maintaining a positive, empathetic, and professional attitude toward customers at all times
- Collaborate with team members, and customer service teams to ensure a superior customer experience.
- Follow the company’s communication procedures, policies, and guidelines at all times
- Deliver excellent results measured by customer satisfaction, effectiveness, efficiency, and quality.
Minimum Qualifications & Requirements:
- 12th pass can apply
- Freshers are also considered
- Good Communication Required.
- Rotational shifts.
Day shift : 9am to 6pm OR 10am to 7pm
Night shift : 5pm to 2am OR 6pm to 3am.
- 6 days working 1 week off.
Drop facility available for night to : Bali station, Howrah station, Bairakpur station and Ruby station.
**Salary**: INR (per month)
13k ctc to 16kctc
Working mode: Work from Office
Location: kolkata west bengal
Swastik building-2nd floor, Kazi Nazrul Islam Avenue, Kestopur - Baguiati Flyover, near Charnock Hospital Haldirams, Kolkata, West Bengal 700157
Pay: From ₹11,000.00 per month
Schedule:
- Rotational shift
Supplemental pay types:
- Performance bonus
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- Technical support: 1 year (preferred)
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- Hindi (preferred)
- English (preferred)
Work Location: In person
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