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Tele Calling Internship

2 months ago

Hauz Khas Delhi Delhi, India Let's Build Brands Media Full time

**About Let’s Build Brands Media**:
Welcome to Let’s Build Brands, a thriving marketing powerhouse founded by an MDI Gurgaon alumni in 2019. Established with a passion for innovation and a vision to transform the marketing landscape, we've swiftly become a beacon of creativity and strategic excellence. Our portfolio of 50+ clients from over 30+ industries boasts an array of industry-leading clients who entrust us with their brand's success. What truly sets us apart is our dynamic and inclusive culture, where collaboration, diversity, and creativity flourish. We're a team that celebrates achievements, both big and small, and thrives on pushing boundaries.

With a proven track record of achieving 10x growth for our clients, by reducing marketing costs by 50%, and optimising ROI and ROAS for our clients, joining us means becoming part of a ship that believes in delivering excellent results. If you're seeking a workplace that fosters personal and professional growth, values innovation, and offers exciting challenges, you've come to the right place. Join us in shaping the future of marketing, where your skills will be nurtured, your ideas embraced, and your career aspirations realised. Together, let's make marketing history, together let’s build brands

**Position: Telecalling Executive**

**Experience: 2+ Years (Service Industry)**

**Compensation: As per Industry Standards**

**Location: Hauz Khas Village, New Delhi**

**Timings: Mon-Fri (9:30 AM - 6:30 PM) & Saturdays (9:30 AM - 2:00 PM)**

**Position Overview**

We are looking for a motivated and enthusiastic telecalling executive to join our digital marketing agency. You will be responsible for contacting prospective and existing clients, introducing our digital marketing services, and persuading them to avail our services. You will also be required to generate leads, follow up them, answer queries, and provide excellent customer service.

To be successful in this role, you should have excellent communication and interpersonal skills, a flair for sales, and a passion for digital marketing. You should also have a good knowledge of digital marketing concepts and best practices, and be able to use various tools and platforms to conduct research and track performance. You should be able to work independently and as part of a team, and meet or exceed your sales targets.

**Responsibilities**:

- Make inbound & outbound calls to potential and existing clients to introduce our digital marketing services and generate leads.
- Explain the benefits and features of our digital marketing services and persuade clients to avail our services.
- Provide information and answer queries about our digital marketing services, pricing, and packages.
- Follow up with leads and clients to ensure customer satisfaction and retention.
- Maintain records of calls, outcomes, and feedback in a CRM system.
- Conduct market research and competitor analysis to identify new opportunities and trends in the digital marketing industry.
- Collaborate with the digital marketing team to provide feedback and suggestions to improve our digital marketing strategies and campaigns.
- Achieve or exceed monthly sales targets and KPIs.

**Requirements**:

- Bachelor’s degree in marketing, communication, or related field.
- Proven experience as a telecaller, telemarketer, sales executive, or similar role in a digital marketing agency or related industry.
- Excellent verbal and written communication skills in English and Hindi.
- Smart personality
- Strong persuasion and negotiation skills.
- Familiarity with digital marketing tools and platforms, such as Google Analytics, Google Ads, Facebook Ads, etc.
- Ability to conduct research and analyse data using web analytics tools and other sources.
- Proficiency in MS Office and CRM software.
- Ability to work under pressure and meet deadlines.
- Self-motivated, result-oriented, and team player.

**Salary**: ₹10,000.00 - ₹12,000.00 per month

**Benefits**:

- Paid time off

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

Application Question(s):

- Do you have laptop with you?
- what type of product are you selling?
- Do you have experience with Digital Marketing Agency?

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (required)

**Language**:

- English (required)
- Hindi (required)

Work Location: In person

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