Cisco Ucce Trainer Needed-parttime/online
5 days ago
Job Description: Part-Time Freelance Trainer for Cisco UCCE with Software Access (Weekdays: 1 Hour, Weekends: 2 Hours)
**Job Type**:
- **Freelance/Part-Time**:
- **Working Hours**:
- Weekdays: 1 hour per day
- Weekends: 2 hours per day
**Key Responsibilities**:
- Provide training sessions on Cisco UCCE, including configuration, troubleshooting, and operational best practices.
- Deliver training materials and content tailored to the needs of the team or individuals.
- Help trainees understand the integration of Cisco UCCE with other related software and systems.
- Assist users in becoming proficient with UCCE software tools and interfaces.
- Offer one-on-one and small group training sessions, primarily through virtual platforms.
- Assess trainee progress and provide feedback to ensure competency.
- Respond to user queries and provide troubleshooting guidance related to Cisco UCCE.
**Qualifications**:
- Proven experience with Cisco UCCE (Unified Contact Center Enterprise) software and technologies.
- Previous experience in training or mentoring in a technical environment.
- Ability to simplify complex concepts and teach them effectively to a variety of audiences.
- Strong communication and presentation skills.
- Familiarity with remote training tools and software (e.g., Zoom, Microsoft Teams, etc.).
- Cisco certification (e.g., CCNA, CCNP) or relevant training certifications are a plus.
**Preferred Skills**:
- Experience with call center management software and troubleshooting.
- Knowledge of advanced Cisco UCCE configurations and scripting.
- Experience with cloud-based versions of Cisco UCCE or similar platforms.
**Job Types**: Part-time, Freelance
Pay: ₹10,000.00 - ₹15,000.00 per month
Expected hours: 10 per week
**Education**:
- Bachelor's (preferred)
**Experience**:
- Cisco UCCE: 5 years (required)
- total work: 8 years (preferred)
**Language**:
- English (preferred)
Work Location: Remote
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