Admission Counselor

3 weeks ago


Noida, India The Lexicon Group of Institute Full time

**Roles & Responsibilities**:

- Contacting existing customers as well as prospective customers using scripts.
- Handle student walk-ins at the Centre.
- Follow up on leads generated through various sources.
- Counsel and guide aspiring students about various products/ offerings.
- Student conversion to meet revenue and product targets for the Centre.
- Answering phones and explaining the product and services offered by the company.
- Obtaining customer information and other relevant data.
- Asking questions to the customer and understanding their specifications.
- Resolving queries and issues related to the products and services.
- Taking and processing product orders in a professional manner.
- Maintaining the database of customers on a regular basis.
- Suggestng solutions based on customers’ needs and requirements.

**Requirements**:

- Should have excellent communication skills and convincing power.
- Fluent in English, Hindi & Marathi.
- Proven experience as a tele sales representative or other customer service role.
- Good knowledge of CRMs like (No Paper Form) and other telephone systems
- Proven track record of successfully meeting sales quota over the phone.
- Ability to switch communication styles

**Skills**
- Proficient in communication and interpersonal skills
- Research and record-keeping skills
- Verbal communication
- Outstanding negotiation skills to resolve issues and address complaints
- Data entry skills
- Closing skills
- Telephone skills

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹25,000.00 - ₹35,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift

Ability to commute/relocate:

- Wadgaon Sheri, Pune, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 1 year (preferred)



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