Email/chat Process
2 weeks ago
care Calls (After sales services)
**Salary**: upto 4.00LPA
**Key Responsibilities**:
Effective communication via mail/chat
Assist digital team with online campaigns.
Protecting brand image and reputation in the market.
Provide real-time support
Escalating to relevant team(s) internally and/or externally
Good communication (verbal & written)
Proficiency with MS Office particularly MS Excel
Customer-centric attitude
Maintain accurate records
**Customer Support**
Call up / Follow ups to active Customer for their Progress
Response the all Query on Chat / Call ask for feedback
Follow up with Missed Appointments
Schedule Appointments
Preparation of MIS
**Job Types**: Full-time, Regular / Permanent
**Salary**: ₹250,000.00 - ₹360,000.00 per year
**Benefits**:
- Health insurance
- Life insurance
- Paid sick time
- Provident Fund
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
- Quarterly bonus
- Yearly bonus
Ability to commute/relocate:
- Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)
Application Question(s):
- How many years of Chat process experience do you have?
**Experience**:
- total work: 1 year (preferred)
- Domestic voice process: 1 year (required)
**Language**:
- English (required)
**Speak with the employer**
+91 7304501604
- Health insurance
-
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