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Executive - Salon Desk

1 month ago

Juhu Mumbai Maharashtra, India BBLUNT Salon Full time

We are urgently looking for a Salon Desk Executive for our Mumbai location
- Familiarization with **company** Manual and Policies
- Handling and managing the entire front desk efficiently.
- Attending to phone calls, booking appointments, calling to confirm appointments, handling stylists and beauty therapists’ columns effectively, receiving clients with a smile and making them comfortable before the service, handling money, doing the days total.
- Managing team’s attendance with the help of biomatrix system.
- Managing salon schedule.
- Interacting with clients, making them aware of all the ongoing offers or promotions and taking their feedback.
- Maintaining the client database by taking client details accurately.
- Maintaining a client waitlist, to maximise the stylist’s/ therapist’s columns.
- Converting every walk-in client into repeat business and every repeat client to come more often for various services, offering advance booking.
- Distributing new clients evenly and fairly to the stylists/therapists.
- Selling our high value services.
- Increasing the business of the salon and ensuring that monthly targets are met.
- Accuracy in Billing. It mandatory to issue bill/ receipts to the client.
- Maintain confidentiality of all the information.
- Tallying and handling over cash to the bank along with the necessary paper work.
- Working with backend teams.
- Be present for all scheduled training modules and workshops organised by the company.
- Updating dashloc & missed calls
- SFR updates on daily basis
- Beauty introduction & google review
- Cross selling & Upselling
- Cash Management:

- Effective handling of petty cash/ salon cash/ safe custody
- Timely submission of cash reports to the back office.
- You are not allowed to touch cash collected from the clients for any expenditure without approval of the accounts manager.
- Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
- At the end of the day, count and keep cash in Godrej safe at the front desk.
- See that cash collected from the clients is getting deposited in the bank on time.
- Maintain salon stationery including various forms and soft copies.
- Inventory Management
- Generating and accepting PO
- Keeping a track of the morning opening count and evening closing count of stock and maintaining a record of the same in Zenoti
- Tallying the product variant count on a monthly basis

On receiving of new products from vendors or HO, adding the right amount and count in Zenoti and following the same process while transferring of products

Skills:
Should have knowledge of Zenoti

Should be good with the communication skill & should be presentable

Pay: ₹25,000.00 - ₹35,000.00 per month

Schedule:

- Day shift

**Experience**:

- total work: 1 year (preferred)

Work Location: In person

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