Trainee Associate, Customer Analytics

5 months ago

Pune, India Western Union Full time

**Trainee Associate, Customer Analytics - Pune, India**

Are you ready for a role that takes your analytical skills to a whole new level? How about offering up your skills in a global business that is committed to moving money for better? Join Western Union as a Trainee Associate, Customer Analytics

**Western Union powers your pursuit.**
In this unique role, you will be expertise as Customer Analytics.

**Role Responsibilities**
In this unique global role, you will be responsible for;
- You will be developing a deep understanding of the key metrics for our business and build common business intelligence platforms for internal data consumption.
- You’ll work closely with various teams to perform all analytical support needed to improve effectiveness of customer acquisition, cross-sell, up-sell, and retention initiatives.
- You’ll make a difference by developing appropriate programming code and/or works with other developers and database administrators to prepare appropriate data tables for analysis.
- Analyses, models, validates data for standard and ad hoc requests.
- You will also be responsible for supporting the set-up and execution of valid measurement plans based on Design of Experiment methodologies.

**Role Requirements**
- Exposure to the Data Analytics space.
- Knowledge of querying databases (SQL) and knowledge of MS Excel.
- Experience on visualization tools like PowerBI.
- Experience in programming using Python is desired.
- Good communication and analytical skills are both important for this role.

**We make financial services accessible to humans everywhere. Join us for what’s next.**

Western Union is positioned to become the world’s most accessible financial services company — transforming lives and communities. We’re a diverse and passionate customer-centric team of over 8,000 employees serving 200 countries and territories, reaching customers and receivers around the globe. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward.

Just as we help our global customers prosper, we support our employees in achieving their professional

aspirations. You’ll have plenty of opportunities to learn new skills and build a career, as well as receive a

**Salary**

You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few

Your India specific benefits include:

- Employees Provident Fund [EPF]
- Gratuity Payment
- Public holidays
- Annual Leave, Sick leave, Compensatory leave, and Maternity / Paternity leave
- Annual Health Checkup
- Hospitalization Insurance Coverage (Mediclaim)
- Group Life Insurance, Group Personal Accident Insurance Coverage, Business Travel Insurance
- Cab Facility
- Relocation Benefit

Western Union values in-person collaboration, learning, and ideation whenever possible. We believe this creates value through common ways of working and supports the execution of enterprise objectives which will ultimately help us achieve our strategic goals. By connecting face-to-face, we are better able to learn from our peers, problem-solve together, and innovate.

Our Hybrid Work Model categorizes each role into one of three categories. Western Union has determined the category of this role to be Hybrid. This is defined as a flexible working arrangement that enables employees to divide their time between working from home and working from an office location. The expectation is to work from the office a minimum of three days a week.

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