Tell Calling

2 months ago


T Nagar Chennai Tamil Nadu, India Star Boxes India Pvt Ltd Full time

Answer inbound calls from customers and address their needs, concerns, or inquiries. Make outbound calls to customers for follow-ups, surveys, or marketing purposes. Provide product/service information, clarify details, and offer relevant solutions. Resolve customer issues by troubleshooting problems and offering solutions. Escalate complex cases to the appropriate department or supervisor as needed. Document customer interactions and input relevant data into the CRM system. Maintain customer satisfaction by providing excellent and empathetic service. Stay updated on company products, policies, and promotions.

**Job Types**: Full-time, Part-time, Permanent, Fresher

Pay: ₹18,086.00 - ₹42,322.82 per month

**Benefits**:

- Health insurance
- Provident Fund
- Work from home

Schedule:

- Day shift
- Monday to Friday
- Morning shift
- Weekend availability

Supplemental Pay:

- Commission pay
- Performance bonus
- Yearly bonus

**Experience**:

- total work: 1 year (preferred)

Work Location: In person


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