Bpo - Customer Support

3 months ago


Malad Mumbai Maharashtra, India EROS Inc. Full time

**Opening for Customer Service Executive in Malad, Mumbai**

**Minimum experience - 2 months**
- **Good English communications required**_

**Shift: 11 am - 8 pm shift**

**MONDAY - WEEK OFF**

**TUESDAY TO FRIDAY WORK FROM OFFICE**

**SATURDAY SUNDAY WFH**

JOB KNOWLEDGE, SKILLS & EXPERIENCE
- Good communication skill
- Well versed with MS Office (especially MS Excel)
- Knowledge of MS Access would be added benefit
- Good overall computer knowledge
- Experience with 1 to 2 years
- Well versed with background verification profile if experienced
- Should have Customer Service experience.

ACCOUNTABILITIES
- Outbound calling to customers to verify their profile.
- Resolving customer queries.
- Co-ordinate with network marketing companies and clients with respect to different
requirements.
- Preparing MIS reports on daily, weekly and monthly basis.
- Data Maintenance
- Coordinating with multiple stakeholders.

**Job Types**: Full-time, Permanent, Fresher, Internship, Temporary, Freelance, Volunteer

**Benefits**:

- Commuter assistance
- Health insurance
- Life insurance
- Provident Fund

Schedule:

- Day shift

Application Question(s):

- If you are selected, can you join immediately?


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