Customer Service Associate

2 weeks ago


Thane, India reccon Full time

**Role & Responsibilities**

1. Comprehend and resolve the Customers concerns/ requirements by gathering/recording an appropriate level of information to determine the nature of the query/request.

2. Provide/take relevant information and update the system.

3. Ensure complete participation and contribution in organization/process level initiatives that may be implemented from time to time to improve efficiency.

5. Ability to achieve stretched targets and able to manage the organization standard.

6. Maintain Superior quality service by following organization standards.

**3) Operational Check List**:

- Good communication in English
- Understanding about call center and thought process should be clear for working with company.
- Why want to join Lombard / Call center.
- What is Customer Service, What are the Quality required for customer care executive.
- Should talk on given topic.

**Job Types**: Full-time, Permanent

**Salary**: ₹9,757.26 - ₹29,064.87 per month

Schedule:

- Monday to Friday
- Rotational shift

Ability to Relocate:

- Thane, Maharashtra: Relocate before starting work (required)

Work Location: In person



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