Academic Counselor

1 week ago


Mylapore Chennai Tamil Nadu, India Cadd Centre Full time

**Position : Academic Counselor**

**Industry : e-Learn / Education / Career Guidance / Corporate sales/ Customer Acquisition**

**Purpose of the Job**

**Roles & Responsibilities**
- Should act as a point of contact to our clients.
- Need to provide necessary inputs to make them understand the scope of the product.
- Ensure to convince them to register a course with us.
- Assist the client if, there is any difficulty in training or getting further information.
- Need to respond the client without any delay.
- Expected to maintain the client’s data in a streamlined manner and confidential.
- The day starts with the continuation of previous day pending task, hence recollect the last day work.
- Follow up calls for both Students and Clients should be done every day for any updates or communication.
- The Executive-sales/Counselor should develop rapport and relationship with the clients for better training support.
- Executive-sales/Counselor should maintain absolute time as per client commitment.
- Executive-sales/Counselor should measure himself/herself every month by assessing the collection.

**Profile Over View**:

- Executive-sales/Counselor understands the working environment with minimum duration.
- He/she should know when to be polite and when to be strong over the command.
- Proper documentation should be made for all the important communications and information’s.
- Should be cautious while making cold calls and follow up calls, your actions should not irritate the client.
- Company details shared with the clients should be confidential.
- Positive approach with regular follow ups.

**Required Skillset**
- Convincing skill depends on the presence of mind with positive approach.
- Positive Attitude
- Time management
- Patience & Tolerance
- Should be people oriented person.
- Should possess decent communication.
- Should be fluent in English & Hindi
- Should have good convincing skill.
- Must be able to grasp things and generate reports.
- Should be able to build up rapport
- in order to get reference.
- Negotiation skill
- Should be a diplomatic person with listening skills and learning interest.

Regards,

Irene

9840851677

**Job Types**: Full-time, Permanent

Pay: ₹20,000.00 - ₹50,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)
- Academic counseling: 2 years (preferred)

**Language**:

- English (preferred)

Work Location: In person

Expected Start Date: 15/05/2024


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