Front Office Assistant

2 months ago


Allahabad, India The Hotel Park View Full time

First impressions count. To get our guests’ memorable experiences off to an unforgettable start, we’re looking for a Front Desk Agent who can make transactions feel seamless, offer exceptional local insights, and anticipate every request to make our guests feel right at home.

JOB ROLE:

- *Kicking off truly memorable guest

experiences with the warmest of welcomes

*Taking, managing, and receiving payments for guest bookings

*Making the check-in and check-out process feel swift and seamless

*Staying one step of our guests’ needs to anticipate requests and offer tailored recommendations

*Being our guests’ trusted contact - helping with everything from bill issues to restaurant recommendations.

What We need from you:
*Communication skills - guests will need to come to you with concerns as well as compliments, so you’ll be easy to talk to

*Your problem-solving skills will turn issues Into opportunities so every guest leaves with great memories

*Fluency in the local language - extra language skills would be great, but not essential

*Literate and tech-savvy - you’ll need a good grasp of reading, writing, basic math's and computer skills.

What you can expect from us:
We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life - including a full uniform, impressive room discounts and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work.

**Salary**: ₹9,000.00 - ₹11,000.00 per month

**Benefits**:

- Food provided

Schedule:

- Day shift
- Morning shift
- Rotational shift

Supplemental pay types:

- Overtime pay
- Performance bonus
- Shift allowance
- Yearly bonus

Application Question(s):

- Basic Knowledge in Computer?

**Speak with the employer**
+91 9616945878


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