Am, Horticulture

JLL supports the Whole You, personally and professionally.

**Position**: AM - Horticulture, Gurgaon
**Business**: Property and Asset Management, Gurgaon

What this job involves
You will ensure we provide good horticulture services; by coordinating with the site vendors for services like landscaping, etc. You will also be assisting Team Manager /Property Manager with any assigned projects and providing backup as and when required. Following would be your site deliverables:
Taking daily property rounds, co-ordinating with the team to close any matters related to landscaping.
Maintaining daily/monthly reports, i.e. DMR and MMR and sharing same with Property Manager and client.
Schedule weekly vendor meetings to discuss on daily issues if any.
Maintaining / preparing monthly attendance summary record for salary.
Making sure that all customer queries are well-investigated and resolved. Escalating queries to appropriate supervisors if need be.
Developing and mentoring new and subordinate vendor staff
Assisting in improving and monitoring procedures to ensure the cost-effective and efficient services.
Assisting in preparing and developing the documentation of standard policies and procedures
Plans, schedules, inspect and assigns work to subordinate supervisors and/or teams.
Manage landscaping and gardening.
Regularly brief all staff regarding their duties, designated areas of work and special instructions if any.
Prepare and implement various checklists, at the frequency instructed in the suggested formats.
Ensure the horticulture staff is well groomed.
Supervises trains and evaluates gardener and temporary laborers in the achievement of landscape maintenance activities
Development and maintenance of all gardens, outdoor and indoor ornamental / foliage, lawns, flower plants
Material receiving, loading/unloading as per safety guideline. Ensure packing, tagging and physical count of material, material inspection, storage, classification and identification.
Develops and implements plans/schedules as directed by seniors for proper maintenance of landscaped areas in assigned region; conducts inspections to monitor work performed by contractors; acts as site supervisor for special projects
Analyzes work volume and staffing requirements and recommends measures to enhance performance and productivity; reviews maintenance processes and procedures and recommends improvement.
Provide technical knowhow to the team / staff members of the site.
Take feedback - customer needs assessment and evaluation of customer satisfaction levels.

**Site details**:
You will be working on _One Qube__, which is a __Commercial__, located at __Gurgaon__

**Site dynamics**:
**Work Schedule**: Site team: e.g.: Property Manager +2 Other details if any

**Reporting**:
You will be reporting to Housekeeping Manager /Property Manager.

**Sound like you? Here is what we’re looking for**:
Being Analytical and Meticulous
You will be building, maintaining, supporting and validating performance of subordinate staff workings. You will be providing customer oriented and best in class horticulture services. You must pay attention to detail and have excellent problem-solving skills. customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction).

**Qualifications**:
You will have a Degree / Diploma or relevant educational background BSC in Agriculture with min 4-5 years of work experience preferred. Effective communication skills and customer-oriented service outlook is non-negotiable.

**What we can do for you**:
At JLL, we make sure that you become the best version of yourself by helping you realise your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package.

Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL
- We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by or