Enterprise Architect
5 months ago
Overview:
**Role**: ServiceNow Architect
- Understands technical and functional design requirements for ServiceNow
- Collects information to determine, document and agree with customer requirements for the ServiceNow platform
- Provide High Level Design and technical solutions for ServiceNow implementation
- Design ServiceNow solutions to support best practice processes to deliver clients business requirements
- Creates workflow and web prototypes for client engagements with the ability to organize and present ServiceNow related findings in meetings with clients
- Designs, codes, and tests technical solutions for ServiceNow implementations independently
- Administer and troubleshoot issues with ServiceNow instances.
- Encourages and actively develops best practices, points of view, concept of operations and white papers for consumption within the project team and practice
- Active role in managing engagements and ensuring continuity for customer from pre-sales to delivery
**Qualifications**
- IT or Web programming related educational background
- Must be ServiceNow System Administrator certified
- Preferred to be ServiceNow Implementation Specialist Certified
- Well versed with all modules under ServiceNow IT Service Management
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