Clinical Quality Associate

1 month ago


Chennai, India Athenahealth Full time

Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.

We are looking for a Clinical Quality Associate to join our team. Your Job will be responsible for leveraging clinical data in the patient chart to improve our clients’ ability to successfully demonstrate improvements in the quality of care. But enough about us, let’s talk about you.

You are an excellent communicator with strong Clinical research expertise. You will work with the quality management tools in our Electronic Health Record service, athenaClinicals, to support client participation on pay-for-performance and pay-for-value initiatives. You should be able to strive in both independent and team environments and be comfortable communicating between the business and development teams.

The Team: A quality program (or Clinical Quality Improvement program) is a collection of healthcare quality measures/metrics grouped together and applied for a meaningful purpose, to evaluate and/or incentivize an entity to improve clinical and/or financial outcomes. These entities are typically providers, provider groups (IPAs, PHOs, ACOs), and payers. The main purpose of a healthcare quality program is to assess performance as it relates to controlling costs, and to create an environment that incentivizes participants to adhere to the quality standards.

Job Responsibilities
- Develop knowledge on quality improvement trends in the healthcare industry, sharing this knowledge with multiple stakeholders
- Learn the Quality Management tools, workflows and reporting capabilities of our Electronic Health Record, athena Clinicals
- Understand, assist with inputs to develop and implement QM analysis and reporting processes, tools and metrics
- Typical Qualifications
- Strong computer literacy, including advanced Excel, Word, Power Point knowledge and web/internet tools
- CQL (Clinical Query Language) experience is required
- SQL (Structured Query Language) experience is required
- Strong aptitude for developing and understanding big-picture QM use cases - with attention to detail required to identify potential obstacles and mitigate risks
- Demonstrated success in using data and adding knowledge-based insight when making business decisions
About athenahealth
Here’s our vision: To create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.
What’s unique about our locations?
From an historic, 19th century arsenal to a converted, landmark power plant, all of athenahealth’s offices were carefully chosen to represent our innovative spirit and promote the most positive and productive work environment for our teams. Our 10 offices across the United States and India — plus numerous remote employees — all work to modernize the healthcare experience, together.
Our company culture might be our best feature.
We don't take ourselves too seriously. But our work? That’s another story. athenahealth develops and implements products and services that support US healthcare: It’s our chance to create healthier futures for ourselves, for our family and friends, for everyone.

Our vibrant and talented employees — or athenistas, as we call ourselves — spark the innovation and passion needed to accomplish our goal. We continue to expand our workforce with amazing people who bring diverse backgrounds, experiences, and perspectives at every level, and foster an environment where every athenista feels comfortable bringing their best selves to work.

Our size makes a difference, too: We are small enough that your individual contributions will stand out — but large enough to grow your career with our resources and established business stability.
Giving back is integral to our culture. Our athenaGives platform strives to support food security, expand access to high-quality healthcare for all, and support STEM education to develop providers and technologists who will provide access to high-quality healthcare for all in the future. As part of the evolution of athenahealth’s Corporate Social Responsibility (CSR) program, we’ve selected nonprofit partners that align with our purpose and let us foster long-term partnerships for charitable giving, employee volunteerism, insight sharing, collaboration, and cross-team engagement.

What can we do for you?
Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative workspaces — some offices even welcome dogs.

In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons. And we provide athenistas with a company culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued.

We also encourage a better work-life balance for athe



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