Patient Counselor

3 weeks ago

Gurugram Haryana, India FOLLIFUSION HEALTH PRIVATE LIMITED Full time

benefits**Join our Team as a Patient Counsellor at Evoke**

Location: Golf Course Road, Gurgaon

**About Evoke**:
Evoke Hair Health is a new-age provider of innovative hair & skin health solutions dedicated to

helping individuals achieve confidence and satisfaction through advanced treatments and personalized care.

**Qualications**:

- Bachelor's degree in a relevant field or equivalent experience.
- Minimum 2-3 years of experience in a patient-facing role, preferably within the healthcare or aesthetics industry.
- Understanding of dermatology and aesthetics, particularly hair loss causes, hair treatment procedures (like PRP, GFC etc) and transplant procedures will be an added advantage.
- Excellent communication and interpersonal skills, with the ability to build rapport and trust with patients.
- Active listening skills and a genuine desire to understand patient needs and goals.
- Excellent presentation skills and the ability to explain complex medical information clearly and concisely.

**Responsibilities**:

- Patient Consultations: Conduct initial consultations with potential patients, thoroughly

evaluating their hair loss concerns, medical history, and suitability for hair transplant

procedures.
- Treatment Education: Educate patients on the various hair transplant techniques offered at Evoke, clearly explaining the process, benefits, and potential risks involved.
- Treatment Planning: Assist patients in selecting the most appropriate hair transplant approach based on their needs and goals.
- Financial Guidance: Provide detailed information about the costs associated with hair

transplant procedures and the available nancing options.
- Patient Advocacy: Build trust and rapport with patients, addressing their concerns and

ensuring a positive and informative experience throughout the consultation process.
- Post-Consultation Follow-Up: Schedule follow-up appointments, answer patient questions, and address any post-consultation concerns.
- Maintain Patient Records: Document patient consultations, treatment plans, and

communication clearly and organized.

**Why Join Evoke Hair Health?**
- Opportunity to work with a dynamic team at the forefront of hair health innovation.
- Access to state-of-the-art facilities and cutting-edge technology.
- Competitive compensation package and benets.
- Professional growth and development opportunities in a thriving industry

**Job Types**: Full-time, Permanent

Pay: ₹30,000.00 - ₹55,000.00 per month

Schedule:

- Day shift
- Fixed shift
- Weekend availability

Supplemental Pay:

- Commission pay

Work Location: In person

Application Deadline: 15/01/2025
Expected Start Date: 01/01/2025

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