Etl Support
3 months ago
Overview:
- 2-3 Years of experience
- Informatica workflows
- Good knowledge in SQL and ETL Concepts
- L1 support experience
- Healthcare domain experience will be an added advantage
- Willingness to work in a 24x7 shift model (6 AM, 2 PM, 11:30 PM rotational shift)
100 % WFO
**Responsibilities**:
- Executing and monitoring production data and data exchange related processes, timely and conscientiously.
- Executes defined standard operating procedures (SOPs) as per defined schedule viz. Daily, Weekly, Monthly, Quarterly and Yearly
- Assists with implementing new SOPs / refining SOPs for providing routine service.
- Initiates troubleshooting and/or appropriate notification of issues timely.
- Monitors status of normal production processes as well as progress of issue resolutions
- Responsible for communication of results and/or issues per team standards.
- Shifts focus between clients and/or processes throughout the day to meet production needs.
- Balances incoming requests with previously scheduled work.
- Assists personnel, both internal and external, by answering questions and supplying information
- Assists in outage resolution, validation after weekend patching and rollover activities
- Effectively supports projects/teams in order to produce desired results.
- Develops and maintains an effective working relationship with internal and external customers.
Essential skills:
- Strong analytical, planning, problem solving, verbal, and written skills to communicate complex ideas.
- Intermediate SQL Server/Transact SQL skills Informatica hands-on, debugging skills, Healthcare domain understanding.
- Ability to monitor jobs in Control M, analyze in case of issues and order jobs when situation demands Strong ability to work independently and direct the efforts of others.
- Strong knowledge and use of existing software packages (PowerPoint, Excel, Word, etc.).
- Ability to work independently, within a team environment, and communicate effectively with employees and clients at all levels.
- Willingness to work in a 24x7 shift model (6 AM, 2 PM, 11:30 PM rotational shift)
- Informatica workflows
- Control M knowledge
- SQL and ETL Concepts
- L1 support experience
- Healthcare domain experience will be an added advantage
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