Junior Collection Officer

3 weeks ago


Mumbai, India Engati Full time

Experience Level

1-2

Location
- Mumbai, India
- Onsite**Skills**:

- communication- Customer centric- google sheets/Excel**Qualifications**:

- Any GraduateJob Role
- Develop a complete understanding of our business model, systems, policies, and billing and collections processes
- Responding to all customer inquiries in a timely manner by liaising with sales operations and other key stakeholders in the Company
- Take ownership of the quote to cash process including reviewing invoices, revenue schedules, collections and aging reports
- Review all open tasks in Billing and collections to understand the issue and come up with a plan to solve the issue
- Develop expertise on our most complex agreements and invoicing scenarios
- Become a go-to for revenue recognition rules of each product and the services offered
- Actively collaborate with Sales, Customer Support / Success, Legal, Revenue Operations and Senior Management to accelerate the collections process
- Drive process improvements and contribute to finance transformation projects such as systems automations
- Administer our billing system and train the Company on best practices
- Perform continuous assessment of the close process and re-engineer as necessary to reduce the timeline



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