Logistics and Operations Coordinator
2 weeks ago
**JOB DESCRIPTION FOR OPERATIONS AND LOGISTICS COORDINATOR**
**JOB PURPOSE**:
Provides operations and logistics for lab testing services (primarily to the Marine industry). With solutions based on years of experience provide customers with reliable service for operations and logistics.
**DUTIES AND RESPONSIBILITIES**:
Main duties include attending to all shipping documentation requests from customers.
Collaborating with transportation systems to ensure prompt shipment pick-ups and monitoring shipments. Responding to customer enquiries for status update on samples under process. This position will work business hours and will be available on and off hours to provide customer support as needed.
- Assists in processing samples received by identifying the right customers.
- Provide solutions in consultation with logistics manager and resolve any issues arising for sending samples to lab.
- Segregating samples as regular/non-regular based on paperwork
- Provide missing documentation like MSDS, commercial invoice, fuel information and other documents as per requests.
- Request documentation from other departments to carry out tests.
- Write queries for samples that require purchase orders, approvals, missing documentation as mandated by operating procedures.
- Coordinate and follow up with courier companies and other agencies for prompt deliveries of shipments.
- Assist with any sample retrieval of regular, non-regular, retain or hold list on customer request.
- Prepare daily pending lists and inform concerned and management.
- Update samples on hold in system for easy retrieval whenever needed.
- Address and resolve immediately any shipment related issues or escalate it to logistics manager.
- Uploading analysis reports onto the customer portal.
Pay: ₹25,000.00 - ₹50,000.00 per month
Schedule:
- Day shift
**Experience**:
- total work: 3 years (preferred)
Work Location: In person
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