E-commerce Executive

7 months ago

Roorkee, India PorthoMall Full time

Job Summary:
Join our team as an E-commerce Executive for and play a crucial role in expanding our brand's presence, driving sales growth, and delivering exceptional customer experiences. As an E-commerce Executive, you will be an experienced and highly motivated E-commerce Executive, responsible for driving sales, enhancing brand visibility, and managing all aspects. Your expertise in e-commerce strategies, digital marketing, and customer engagement will play a vital role in optimizing our performance on the and achieving our sales objectives.

**Responsibilities**:
1. Products Management
- Create and Manage all product listings are accurate, visually appealing, and optimized for maximum visibility and conversion.
- Regularly update product information, pricing, inventory levels, and promotions.
- Monitor and respond to customer inquiries, reviews, and feedback promptly and professionally.

2. Sales and Marketing:

- Develop and implement effective marketing strategies to drive traffic, increase sales, and enhance brand awareness.
- Optimize product listings with compelling descriptions, relevant keywords, and high-quality images to attract and engage potential customers.
- Collaborate with the marketing team to create and execute targeted campaigns, promotions, and seasonal initiatives.
- Stay up-to-date with industry trends, competitor activities, and updates to identify new opportunities for growth.

3. Analytics and Reporting:

- Utilize analytics tools and data to monitor and evaluate the performance, identifying areas for optimization and growth.
- Generate regular reports on sales, traffic, conversion rates, customer behavior, and other relevant metrics to track progress and inform decision-making.
- Provide insights and recommendations based on data analysis to drive continuous improvement and achieve sales targets.

4. Customer Service and Relationship Management:

- Ensure exceptional customer service by promptly addressing customer inquiries, resolving issues, and managing returns or exchanges.
- Build and maintain strong customer relationships by providing personalized support and engaging with customers through messages and reviews.

**Requirements**:

- Proven experience managing an online store, marketplace or similar e-commerce platforms.
- Basic understanding of e-commerce principles, strategies, and best practices.
- Proficiency in using online tools and familiarity with online policies and guidelines.
- Solid knowledge of content writing, SEO, and online marketing.
- Analytical mindset with the ability to interpret data and draw actionable insights.
- Excellent written and verbal communication skills.
- Detail-oriented, well-organized, and able to multitask effectively.
- Self-motivated and proactive with a passion for driving sales and achieving targets.

Freshers can also apply.

**Job Types**: Full-time, Regular / Permanent, Fresher

**Salary**: ₹8,000.00 - ₹15,000.00 per month

Schedule:

- Day shift
- Fixed shift
- Morning shift

Supplemental pay types:

- Overtime pay

Ability to commute/relocate:

- Roorkee, Uttarakhand: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Diploma (preferred)

**Experience**:

- E-Commerce: 1 year (required)

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