Programme Team-privy League-ho
4 weeks ago
Job Role:
- Building a proposition for Current Account for Privy League Programme
- Competition benchmarking analysis
- Ensuring channel engagement for the new propositions and existing propositions on a regular basis with various channels
- Ensuring ROI on the built proposition and channel adoption
- Driving x-sell, Relationship Value increase, Net Promoter Score on the Privy league base through various channels / campaigns
- Ensuring regular MIS to channel and senior management
- Reevaluating proposition if required and quick turnaround
- Be involved in any changes to be made on digital platforms for Privy customers
Job Requirements:
- Good understanding of liability products, loyalty and competition benchmarking
- Understanding of RL processes, rules and regulations
- Strong understanding of the Current account requirements by HNIs and UHNIs. This is a mandatory requirement. Having knowledge about trade, CMS, assets (Working capital, CC, Business Loan) is an added advantage
- Prior experience in programme/ product management would be an added advantage
- Understanding target audience and coming up with innovative ways to engage with internal and external customers
- Understanding digital channels is an added advantage
Personality Traits:
- Attention to detail
- Innovative / thinking out of the box
- Comfort with analyzing data and defining actionables for channel / customer engagement
- Process oriented with good execution skills
- Comfort working with various stake holders and building consensus
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