Collection Executive

2 months ago


Noida, India Provana India Private Limited Full time

**Position**:Collector (Debt Collection)

**Department**:Voice

**Description of the process**:

- US based voice process. - 3rd Party Collections
- Voice based process late-stage debt recovery through outbound / Inbound calls.
- This could be business or consumer.

**Process Nature & Requirement**:

- Effective communication skills, both verbal & written.
- Thorough knowledge of US 3rd Party collections business
- Knowledge of 3rd Party collection techniques
- Sound computer knowledge with good typing speed with accuracy
- Exposure of working on dialer and manual campaigns
- Understanding of regulations and statues governing 3rd party collections along with different State Laws
- Good reasoning and logical abilities
- Must have good knowledge of FDCPA & State Laws.
- Document the calls to ensure all information is captured.
- Must be able to achieve individual goals and contribute to department goals as required.

**Educational Background (Job Requirement)**:

- Graduate

**Work Experience**:

- 2-3 Year of Experience in International BPO working for US based 3rdParty collection.

**Desirable**:

- Knowledge of US legal recovery will be an advantage

Vinit Kumar

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹35,000.00 - ₹38,000.00 per month

**Benefits**:

- Food provided
- Health insurance
- Life insurance
- Provident Fund

Schedule:

- Evening shift
- Monday to Friday
- Night shift
- Rotational shift
- US shift

Supplemental pay types:

- Quarterly bonus
- Shift allowance

Ability to commute/relocate:

- Noida, Noida - 201301, Uttar Pradesh: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (required)

**Experience**:

- total work: 1 year (preferred)

**Speak with the employer**
+91 9289819344


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