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Collection Executive
2 months ago
**Position**:Collector (Debt Collection)
**Department**:Voice
**Description of the process**:
- US based voice process. - 3rd Party Collections
- Voice based process late-stage debt recovery through outbound / Inbound calls.
- This could be business or consumer.
**Process Nature & Requirement**:
- Effective communication skills, both verbal & written.
- Thorough knowledge of US 3rd Party collections business
- Knowledge of 3rd Party collection techniques
- Sound computer knowledge with good typing speed with accuracy
- Exposure of working on dialer and manual campaigns
- Understanding of regulations and statues governing 3rd party collections along with different State Laws
- Good reasoning and logical abilities
- Must have good knowledge of FDCPA & State Laws.
- Document the calls to ensure all information is captured.
- Must be able to achieve individual goals and contribute to department goals as required.
**Educational Background (Job Requirement)**:
- Graduate
**Work Experience**:
- 2-3 Year of Experience in International BPO working for US based 3rdParty collection.
**Desirable**:
- Knowledge of US legal recovery will be an advantage
Vinit Kumar
**Job Types**: Full-time, Regular / Permanent
**Salary**: ₹35,000.00 - ₹38,000.00 per month
**Benefits**:
- Food provided
- Health insurance
- Life insurance
- Provident Fund
Schedule:
- Evening shift
- Monday to Friday
- Night shift
- Rotational shift
- US shift
Supplemental pay types:
- Quarterly bonus
- Shift allowance
Ability to commute/relocate:
- Noida, Noida - 201301, Uttar Pradesh: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Bachelor's (required)
**Experience**:
- total work: 1 year (preferred)
**Speak with the employer**
+91 9289819344
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