![Wheel King Trans Haul Inc.](https://media.trabajo.org/img/noimg.jpg)
Dispatch Trainee
4 weeks ago
A Dispatcher will learn and take direction from Planners and assist them with all Dispatch activities and responsibilities.
**Primary Objectives**:
- Maximize miles per week fleet utilization through driver convincing and operations/planning
- Ensure that all delivery/customer requirements are met as scheduled and booked
- Ensure that any and all pertinent details of delivery or pick up are communicated well to driver
- Ensure that System is updated frequently and accurately with any in/out times, notes or information pertaining to each assigned customer order
- Ongoing personal/professional development
Position Details =
**Driver Communication**
- Ensuring that all driver “return to work” dates are known and compliant with company policy
- Ensuring that drivers have all required information to successfully complete their pick-up or delivery
- Ensure that drivers have all required documentation to successfully complete border crossing
- Ensure that all drivers are aware of their expectations of work, safety and company compliance at all times
- Ensure that all driver issues are reported and noted in accordance to company policy
**Customer Service**
- Maintaining a professional and loyal relationship with all brokers/customers
- Ensures that all customer requirements are adhered to and properly communicated to supporting team
- Communicates any service delays or failures to the customer/customer service representative prior to the occurrence
- Ensures that all pick up and delivery requirements are met to appropriate service levels
Requirements =
**Skills & Abilities**
- Strong English language skills - verbal & written
- Ability to effectively manage competing priorities and maintain results
- Ability to communicate effectively with all levels of internal and external contacts, customers, clients and outside industry contacts
- Strong knowledge of North American trucking regulations and geography
- Assessment techniques such as: examining, questioning, evaluating and reporting
- Strong understanding of dispatch operations in the transportation industry
- Good analytical skills
- Effective planning and organization
- Creativity and resourcefulness
- Attention to detail and accuracy
- Ability to work effectively under pressure and tight deadlines
- Ability to think outside the box
- Ability to work as part of a team
- Ability to build relationships
- Willingness to work flexible hours, including evenings, weekends and holidays
**Education & Experience**
- This position generally requires at least 1-2 years of related dispatch experience.
- System training or experience required
**Work Environment**
- Ability to use a wide range of practical problem solving in a high stress environment
**Job Types**: Full-time, Permanent
**Benefits**:
- Leave encashment
- Paid sick time
- Provident Fund
Schedule:
- Evening shift
- Monday to Friday
- Morning shift
- Night shift
**Education**:
- Bachelor's (required)
Shift availability:
- Night Shift (required)
Ability to Commute:
- Sahibzada Ajit Singh Nagar, Punjab (preferred)
Ability to Relocate:
- Sahibzada Ajit Singh Nagar, Punjab: Relocate before starting work (preferred)
Work Location: In person
-
Dispatch Trainee
6 days ago
Sahibzada Ajit Singh Nagar, Ludhiana, Punjab, India Wheel King Trans Haul Inc. Full timeA Dispatcher will learn and take direction from Planners and assist them with all Dispatch activities and responsibilities.Primary Objectives: Maximize miles per week fleet utilization through driver convincing and operations/planning Ensure that all delivery/customer requirements are met as scheduled and booked Ensure that any and all pertinent details of...