Core Operations, Srassc

5 days ago


Bengaluru, India State Street Full time

Perform reconciliation oversight function for joint ventures based out of India. This is to be achieved by working closely with both joint ventures and various other onshore teams

**Key Responsibilities**:

- Acting as a point of contact for both JVs
- Serves as a Subject Matter Expertise from Captive standpoint
- Working closely with the US Recon team to support new clients on-boarding
- Monitor JV SLAs closely and flag for any non-adherence
- Identify & track JV errors and escalate to the JV Management
- Track all change request received from change management teams and ensure they are actioned from Recons prospective
- Ensure audit packets for clients are updated correctly by team and signed off
- Review the JV SOPs to ensure all the BAU activities performed by JV are captured
- Supports the preparation of SOPs, risk assessment and contingency planning
- Support change and process improvement initiatives working with the various impacted groups
- Provide with regular updates on activities and escalate issues timely



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