Client Co-ordinator

2 weeks ago


Chakala Mumbai Maharashtra, India Trustwell Management Services Private Limited Full time

**Job Title**: Client Coordination Executive

**Location**: [Location]

**Salary Range**: ₹16,000 - ₹22,000 per month

**Education**:Bachelor’s (required)

**Key Responsibilities**:

- Act as the primary point of contact between clients, RTAs, and stakeholders, ensuring all queries and requests are handled promptly and professionally.
- Handle customer inquiries regarding services, provide updates on processes, and guide clients through various steps when necessary.
- Maintain and update client records, track interactions, and follow up on outstanding issues.
- Ensure high standards of professionalism in all communications and interactions with clients.
- Assist with document preparation, gathering, and submission as needed for various client-related processes.

**Skills and Qualifications**:

- Excellent verbal and written communication skills in English (fluent proficiency).
- Proven experience in client coordination, customer service, or a similar role.
- Strong interpersonal skills with the ability to effectively communicate and manage relationships with clients, RTAs, and stakeholders.
- Ability to manage multiple tasks and prioritize efficiently.
- Attention to detail and strong organizational skills.
- Proficient in Microsoft Office Suite (Excel, Word, etc.).

**Preferred Qualifications**:

- Previous experience working in a client-facing role.
- Familiarity with financial services, RTAs

**Working Hours**: 9.45 - 6.45

**Shift**:Day Shift

Pay: ₹16,000.00 - ₹22,000.00 per month

Schedule:

- Day shift

Supplemental Pay:

- Yearly bonus

**Experience**:

- Client Service: 1 year (required)

Work Location: In person


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