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Trainer

1 month ago

Bengaluru, India FloBiz Full time

**MyBillBook Opportunities**

**Position : Training**

**About MyBillBook**:
**Experience: 1 to 2 years as a Trainer in Sales & Customer Success/Support**

**Responsibilities**:

- Training sales, customer success and operations advisors on product and process, customer interaction and sales
- Coach advisors on new product features and releases
- Create learning solutions and training modules for effective delivery of training
- Conduct crash courses for any new product and process updates
- Analyze and measure performance targets and provide coaching
- Ensure assigned team members achieve quality targets
- Carry out trainings to boost members morale
- Mentor field resources in alignment with business needs
- Monitor and manage effectiveness of training

**Requirements**:

- Should have 1 to 2 years of experience in Sales, product and process training
- Quick and continuous learner and should have planning, organizing, execution skills
- Excellent Hindi and English communication skills
- Should be proficient in delivering presentation and coaching skill
- Need to have business acumen

**Additional Requirements (mandatory)**:

- Content creation/curation/maintenance for L & D (Learning & Development)
- Should possess knowledge and experience in handling any LMS (learning management System) software
- Experience in soft skills training like communication skills, presentation skills, team work, time management, customer service, sales etc