Host/hostess
4 weeks ago
Pizzawala's India is searching for qualified Host/Hostess with personality and people skills. We're growing on a fast scale and have tremendous growth opportunities, from operations to passionate service and a fun place to work
**Job Brief Host/Hostess**:
We are looking for a Host or Hostess to join our team and be the first point of contact for our guests.
Host/Hostess responsibilities include greeting guests, providing accurate wait times and escorting customers to the dining and bar areas. For this role, you should have solid organizational and people skills to make sure our guests have a positive dining experience from the moment they arrive till their departure. You should also be available to work in shifts.
Ultimately, you’ll ensure we provide excellent customer service and a pleasant dining experience to our guests.
**Responsibilities**:
- Welcome guests to the venue
- Provide accurate wait times and monitor waiting lists
- Manage reservations
- Escort customers to assigned dining or bar areas
- Assigning guests to tables they prefer, while keeping table rotation in mind so that servers receive the right number of customers.
- A knowledge of the menu.
- Providing guests with menus and answering any initial questions.
- Engaging with guests to ensure they're happy with food and service.
- Coordinate with wait staff about available seating options
- Maintain a clean reception area
- Cater to guests who require extra attention (e.g., children, elderly)
- Answering phone calls, taking reservations and answering questions.
- Helping out with other positions in the restaurant as needed.
**Requirements**:
- Ability to provide top-notch customer service in a fast-paced environment.
- A positive attitude and ability to work well under pressure with all restaurant staff.
- Understanding of restaurant etiquette.
- Able to work in a standing position for long periods of time.
- Willing to follow instructions and ask questions for clarification if needed.
- Able to work in a busy restaurant environment.
- Strong organizational skills with the ability to monitor the entire dining and bar area
**Salary**: ₹8,000.00 - ₹12,000.00 per month
Schedule:
- Rotational shift
- Weekend availability
Ability to commute/relocate:
- Vadodara - 390007, Gujarat: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- total work: 1 year (preferred)
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