Student Relationship Officer

7 days ago


Mumbai Maharashtra, India Kazian School of Management Full time

**JOB SUMMARY**:
We are hiring a Student Coordinator / Student Relationship Officer to manage student queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when an individuals are frustrated and have experience working with computers.

**JOB DESCRIPTION**:
Maintaining a positive, empathetic and professional attitude toward students at all times.

Responding promptly to student inquiries.

Communicating with people through various channels.

Acknowledging and resolving complaints.

Knowing our products inside and out so that you can answer questions.

Keeping records of interactions, transactions, comments and complaints.

Communicating and coordinating with colleagues as necessary.

Providing feedback on the efficiency of the service process.

Ensure customer satisfaction and provide professional customer support.

**EXPERIENCE**: 0-2 Yrs

**SALARY: 14k-25k**

Females Prefered

**WORK HOURS**: 10 am
- 7 pm

**Salary**: ₹15,000.00 - ₹25,000.00 per month

Schedule:

- Day shift

Ability to commute/relocate:

- Mumbai Suburban, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 1 year (required)
- Customer service: 1 year (required)

**Language**:

- English (required)



  • Pune, Maharashtra, India LCF (Lighthouse Communities Foundation) Full time

    **Join Our Team as a Student Relationship Officer!** Are you passionate about empowering youth and driving meaningful change? Lighthouse Communities Foundation is seeking a dedicated Student Relationship Officer to ensure the successful implementation of our skilling programs and foster a thriving community of learners. **About the Role**: - **Program...


  • Mumbai, India Kapil Consultancy,Ahmedabad Full time

    Designation: Student Relationship Executive Location: Mumbai (Work from Office) Job Description: We are currently on the lookout for a dynamic, spirited and convincing Student Relationship Executives. Roles and responsibilities: - Generate leads from database and map them appropriately. - Handle inbound as well as outbound communication with potential...


  • Mumbai, India FossGen Technologies Pvt.ltd Full time

    **About Process** : Student Relation Executive is responsible Prospective student counselling, Student relations, Office administration Title Student Relation Executive/Sr Student Relation Executive - **Location** **:Powai/Thane/Dadar**: - **Requirement**: - Ability to achieve Target - Ability to follow instructions and work with deadlines - Willingness to...


  • Pune, Maharashtra, India Lighthouse Communities Foundation Full time

    **About the role**: 1**.Program Throughput**: Ensure smooth program implementation at the center to achieve the given targets 2.**Alumni community leaders**:Working/ interacting closely with the youth at each program stage to ensure a leader within each one of them. Identify a group of volunteers per batch/ vounteer per month to spread awareness about the...


  • Mumbai, Maharashtra, India Vidyalankar Group of Educational Institutes Full time

    Role Summary: We are seeking an experienced Admissions Counsellor to join our team at Vidyalankar Group of Educational Institutes.About the Role: In this role, you will work closely with the Centre Coordinator and Sales Manager to achieve sales targets by identifying, developing, and converting leads into admissions.Key Accountabilities:Build relationships...


  • Mumbai, India Waays and Solution Private Limited Full time

    We are hiring for urgently for EdTech industry institute for counselling for given below profile. (FEMALE ONLY) Title: - Student Relations Executive (Counselling) Location: - Mumbai-Dadar/Pawai/Thane Education: - All Graduate Salary: - Upto 2 LPA To 3 LPA Experience: - Min. 6 Months In Tele counseling With Excellent Communication Job...


  • Pimple Soudagar, Pune, Maharashtra, India IT Vedant Full time

    Managing and organizing all the enroll / students personnel, managing & Scheduling the batch operations, and ensuring efficient operation on a day-to-day basis. Improving productivity and streamlining branch activities to maximise results and achieve peak performance levels. Responsibilities and Duties Ensuring that all the academic batches are run...


  • Mumbai, India Kapil Consultancy Recruitment Services Full time

    Overview Designation : Student Relationship Executive We are currently on the lookout for a dynamic, spirited and convincing Student Relationship Executives. **Roles and responsibilities**: - Generate leads from database and map them appropriately. - Handle inbound as well as outbound communication with potential prospects. - Help solve queries and...


  • Andheri, Mumbai, Maharashtra, India Hike Education Full time

    Roles & Responsibilities Outbound call process (min. 100 - 120 calls in a day). Completing 3 hours connected call duration by the day end. Responsible for the student Help/ issues over calls. Grievance handling/ query handling based on the academics and curriculum. Taking feedback from the students. Handling escalations & cancellation of students, working...

  • Student Counsellor

    1 week ago


    Bandra, Mumbai, Maharashtra, India Assignedge Network Pvt Ltd Full time

    Provide career guidance to study abroad. - Counsel and find suitable course within the budget. - Managing complex queries for study abroad. - Help students and parents understand the funding for the visa. - Guide student with complete procedure on seeking admission, entry requirement, visa requirement, funding, student visa formalities, post study work...

  • Student Counsellor

    7 days ago


    Nariman Point, Mumbai, Maharashtra, India Outleap Geebee Education Full time

    Responsible for assisting students in shaping their career overseas. - Guiding the student on study options available in overseas universities as per their profile. - Responsible for prompt reply to students’ queries - Being well informed and updated about the admission process and entrance examinations of overseas universities. - Coordinating with...

  • Student Counsellor

    4 days ago


    Nagpur, Maharashtra, India Zappkode Solutions Full time

    Develop and maintain positive relationships with students, faculty, staff, and community partners. - Coordinate student enrolment, registration, and admissions processes. - Provide academic and career advising to students, and monitor student progress and performance. - Monitor student satisfaction and provide feedback for continuous improvement. - Conduct...

  • Student Mentoring

    4 weeks ago


    Mumbai, Maharashtra, India Kotak Education Foundation Full time

    The Officer will be responsible for acting as a mentor to the students enrolled under the Kotak Kanya Scholarship. The Mentor will perform a wide range of duties including some or all of the following: Mentoring Students enrolled in the scholarship and conducting Student engagement activities. - Create a schedule for calling the students and scheduling calls...

  • Student Counsellor

    5 days ago


    Andheri, Mumbai, Maharashtra, India Shyam Go Digital Excellence Full time

    **Business Development and Counselling** **Office time** - Generally 10:00 to 18:00. Monday to Saturday. **Work Responsibilities** - Marketing and Business Development - Identify Methods of Business Development - Lead Generation - Conduct Events at potential sites - Suggestions to Management to enhance business - Attend to calls after office hours and on...


  • Mulund, Mumbai, Maharashtra, India The Staffers Full time

    Job Requirement:Achieve allocated admission targets.Counseling Students and parents about our courses and competition exams landscape.Champion entire student cycle: Prospecting, Counseling, Admission, Orientation, Support.Interaction with students and parents on routine basis for giving them Aakash experience.Clarifying doubts of students and...


  • Mumbai, Maharashtra, India Upstep Academy Full time

    Roles and responsibilities: - 1 Resolving general queries of parents. 2 Informing parents and managing classes in terms of cancellation or rescheduling 3 Collecting feedback from Trainers, verifying it at their end and delivering it to parents 4 RMs will be available during playing sessions and tournament time, to respond to the queries of parents. 5...

  • Student Counsellor

    1 week ago


    Nagpur, Maharashtra, India Zappkode Solutions Full time

    Develop and maintain positive relationships with students, faculty, staff, and community partners. - Coordinate student enrollment, registration, and admissions processes. - Provide academic and career advising to students, and monitor student progress and performance. - Monitor student satisfaction and provide feedback for continuous improvement. - Conduct...


  • Mumbai, India Fossgen technologies Full time

    Ability to achieve Target Ability to follow instructions and work with deadlines Willingness to work in shift & on weekends Team Player Good presentation & communication skills Basic computer knowledge (proficiency of Ms Excel is a must) Ability to tackle student’s issues Responsible for operations processes and formalities at the centre. Process oriented...

  • Student Counselor

    3 weeks ago


    Mumbai, Maharashtra, India Shiksha Galore Pvt Ltd Full time

    Job Title : Sales and Counseling ExecutiveLocation : Remote (Travel to Palghar District is required up to 5-6 times in a month)Company : Shiksha Galore – Education ConsultancyJob Summary:We are looking for a dynamic and driven Sales and Counseling Executive to join our team at Shiksha Galore. The role involves guiding students through the process of...

  • Student Counselor

    3 weeks ago


    Mumbai, India Shiksha Galore Pvt Ltd Full time

    Job Title : Sales and Counseling ExecutiveLocation : Remote (Travel to Palghar District is required up to 5-6 times in a month)Company : Shiksha Galore – Education ConsultancyJob Summary:We are looking for a dynamic and driven Sales and Counseling Executive to join our team at Shiksha Galore. The role involves guiding students through the process of...