Executive - House Keeping

2 weeks ago

Bengaluru Karnataka, India Prestige Estates Projects Full time

**HOUSEKEEPING Executive/Sr.Executive**

**Responsibilities**:

- Consistently inspect the quality of cleaning and upkeep maintained by the staff and accordingly offer guidance to the housekeeping supervisors to achieve best results as per the standard operating procedures
- Frequently liaises with superior’s to review the results of systems followed as per the mall specifications
- Responsible to help in recruiting the ideal staff to be a part of a motivated team by accordingly retaining and imparting training as per their job specification
- Familiarize all staff concerned regarding safety, security and fire hazards limited to housekeeping
- Prepare an exigency plan limited to housekeeping for force Majeure like flood, bomb threat, etc.
- Solely responsible to maintain cleanliness, hygiene and proper sanitation within the common areas of the mall premises
- Should possess the ability to obtain a good output from staff without compromising on quality especially during natural calamities, short staffing
- Periodically generate weekly/monthly reports and timely submit the same to the superiors along with the monthly inventory of materials and machinery used for the upkeep of the mall
- Regularly coordinates and closely monitors all maintenance requisitions pending and accordingly follows-up on the same to ensure the mall is conducive and does not deteriorate at any stage
- Systematically prepare schedules related to daily /specialized cleaning, pest control, façade cleaning, horticulture and ensure it is successfully carried out by the outsourced contractual staff
- Coordinate with the concerned vendor to periodically review staff performance and initiate disciplinary action accordingly
- Emphasize on the importance of staff inculcating proper work ethics by maintaining grooming and courtesy service standards to exceed customer’s expectation
- Prepare capital expenditure, special repair and maintenance as per the mall requirement
- Control the over head expenses and works well within the monthly budget by ensuring staff are accountable for all material wastage
- Periodically generate monthly reports on preventive maintenance and analysis of loss/ usage per area on every major expense category including but not limited to labor, chemicals, supplies, contract cleaning and other related housekeeping service
- To offer recommendations to improve work culture in the department
- Help safeguard the mall assets by implementing control procedures for supplies, equipment, and other items
- Build and maintain a healthy vendor relationship
- Process all bills received and comply as per the laid down norms
- Implement and comply corporate directives limited with Housekeeping

**Requirements**:

- Graduate with atleast 4 years of experience in housekeeping or soft services in large commercial or retail property
- Relevant experience in hospitality industry can be considered
- Should have managed large teams
- Experience in vendor management and outsourced staff
- Should be a team player with good interpersonal skills

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