Dispatcher

JOB TIMINGS : 6PM - 4AM (WORK FROM HOME)
- **Carrier Relationship Management**:

- Develop and nurture strong relationships with carriers across North America, emphasizing trust and collaboration.
- Identify strategic carrier partners that align with the company's lane requirements and service standards.
- Conduct regular meetings and communication sessions with carriers to understand their needs and concerns.
- Work closely with carriers to secure commitments for hauling freight into company lanes.
- Act as the primary point of contact for carriers, addressing any issues or challenges they encounter.
- **Negotiation and Pricing Strategy**:

- Lead negotiations with carriers to secure competitive pricing and favorable terms for hauling freight into company lanes.
- Analyze market trends, lane demand, and carrier capacity to develop pricing strategies that optimize profitability.
- Utilize negotiation techniques to achieve cost savings and enhance value-added services from carriers.
- Maintain a balance between cost-effectiveness and service quality in negotiations with carriers.
- **Business Development and Expansion**:

- Identify opportunities to expand the company's lane coverage and service offerings through strategic partnerships with carriers.
- Collaborate with the sales team to identify potential customers who require transportation services within company lanes.
- Promote the company's value proposition to carriers, highlighting competitive advantages and mutual benefits.
- Explore innovative ways to attract new carriers and increase hauling capacity in company lanes.
- **Coordination and Logistics Management**:

- Coordinate closely with the dispatch and brokerage teams to ensure efficient matching of freight to carrier capacity.
- Monitor lane demand and carrier availability to optimize load planning and maximize utilization.
- Facilitate smooth communication and collaboration between carriers and internal teams to streamline operations.
- Implement process improvements to enhance efficiency and reduce lead times in freight transportation.
- **Performance Analysis and Optimization**:

- Monitor key performance metrics related to carrier performance, pricing competitiveness, and lane utilization.
- Analyze data and trends to identify opportunities for improvement and optimization in carrier selection and pricing strategies.
- Implement corrective actions and adjustments as needed to maintain competitiveness and profitability.
- Regularly review and assess the effectiveness of pricing and negotiation strategies to drive continuous improvement.
- **Risk Management and Compliance**:

- Ensure compliance with industry regulations, contractual obligations, and internal policies in all negotiations and agreements with carriers.
- Mitigate risks associated with carrier partnerships, including financial stability, insurance coverage, and service reliability.
- Proactively address any compliance issues or concerns to minimize disruptions to operations and customer satisfaction.
- **Market Research and Competitive Analysis**:

- Stay informed about market trends, competitor activities, and industry developments affecting freight transportation.
- Conduct regular market research and competitive analysis to identify emerging opportunities and threats.
- Use market intelligence to adapt pricing strategies, negotiate effectively with carriers, and capitalize on market trends.

By emphasizing negotiation skills, pricing strategy, and relationship building with carriers to secure hauls into company lanes, these KRAs aim to drive business growth and profitability for World Best Freight.

**Salary**: ₹12,000.00 - ₹15,000.00 per month

Schedule:

- Evening shift
- Monday to Friday
- Night shift

Supplemental pay types:

- Commission pay
- Performance bonus

**Experience**:

- total work: 1 year (preferred)

Work Location: Remote