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Service Advisor

3 months ago

Vasai Maharashtra, India Kamal Motors (Tata Motors Commercial Vehicle Dealership ) Full time

Direct interact with customer and understand the issue related to his vehicle.
- Take a note of the issue on later create system based job card with entering correct and relevant information of the customer and his vehicle.
- Inspect and advise customer about necessary repairs/maintenance of the vehicle.
- Prepare and share the cost and time estimation of the work agreed by the customer.
- Assign vehicle to floor Supervisor and ensure timely delivery.
- Contact customer for any add hock expenses.
- Inspect the vehicle repair before delivering and guide customer for billing process.
- Handle customer queries and ensure high customer satisfaction standards.

**Job Types**: Full-time, Permanent

**Salary**: ₹18,000.00 - ₹20,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Health insurance
- Provident Fund

Schedule:

- Day shift

Supplemental pay types:

- Yearly bonus

Ability to commute/relocate:

- Vasai, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 1 year (preferred)

Expected Start Date: 08/03/2024