Customer Relationship Executive

1 month ago


Thane, India Kemar Port Automation Pvt ltd Full time

**Position**: Customer Relationship Executive ( Female )

**Experience**: 2 to 3 years

**Location**: Thane

**Department**: Backoffice

**Position Summary**:
**Key Responsibilities**:

- Monitor and track outstanding invoices for timely payment.
- Resolve billing discrepancies and disputes.
- Coordinate with the finance department to address payment issues.
- Respond to customer inquiries and concerns related to payments and billing.
- Maintain accurate records of customer payments, invoices, and communications.
- Analyze payment data to identify trends and insights.
- Communicate effectively with customers and colleagues regarding payment-related issues.
- Collaborate with sales and finance teams to streamline the payment process.
- Bachelor’s degree in business administration, Finance, or related field preferred.
- Proven experience in payment follow-up, accounts receivable, or a similar role.
- Strong interpersonal and communication skills.
- Excellent problem-solving abilities and attention to detail.
- Customer-focused mindset with a commitment to delivering exceptional service.
- Strong organizational skills and ability to prioritize tasks effectively.
- Team player with a positive attitude and strong work ethic.
- Adaptability and willingness to learn new processes and technologies.

Pay: ₹9,626.03 - ₹20,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Health insurance
- Leave encashment
- Paid sick time
- Provident Fund

Schedule:

- Day shift

**Experience**:

- total work: 2 years (required)
- Customer service: 2 years (required)

**Language**:

- English (preferred)

Work Location: In person

**Speak with the employer**
+91 8828802592



  • Thane, India ICONIC BUSINESS SOLUTION LLP Full time

    **Position **:Customer Relationship Executive **Experience **:2 Years and above **Location **:Godbandar Road, Thane **Key Responsibilities**: - Problem Resolution: Address customer inquiries, concerns, and complaints promptly and effectively, demonstrating empathy and professionalism in every interaction. - Product Knowledge: Develop a deep understanding...


  • Thane, India ideal crew technology Full time

    **Title: - **Customer Relationship Executive **Experience: - ** Minimum 6 Month in Calling Process. **Location: - **Thane West. **Job Description: - ** Handle inbound/outbound calls regarding product/service inquiries Provide accurate information & assistance to clients Maintain customer records & update information in the system Follow company...


  • Thane, India Chemtek Scientific pvt ltd Full time

    **CRM Executive -B.Sc Chemistry Fresher/1-3yrs** **Roles and Responsibilities**: - Generations of leads, creating opportunities & Quotations - Sending quotations to customers based on inquiries & following up on the same - Maintaining Customer database - Building and maintaining profitable relationships with customers - Resolving customer complaints...


  • Thane, India Gautam Modi Group Full time

    **Job description** - Customer Engagement: Act as a point of contact between the organization and its customers - Initiate and maintain regular communication to engage customers - Customer Inquiries: Respond to customer inquiries, questions, and concerns in a timely and helpful manner - Provide accurate information and solutions - Complaint Resolution:...


  • Thane, India Skycore LLC Full time

    **Company Introduction**: We are looking to hire a talented Sales executive/ Sales coordinator/ Business Analyst with minimum 2-4 years of experience. Business communication - Engaging clients during sales conversations. Knowledge of common business software solutions - Technology such as CRMs, workplace productivity apps, MS office, excel,...


  • Thane, India Co Hire Full time

    Dear sharing the job description for the role of CRO with Tanishque We are looking for an experienced customer relationship manager to be responsible for engaging with key customers by building and preserving trusting relationships. The customer relationship manager will constantly identify opportunities to grow the customer base and build positive...

  • Sales Executive

    4 weeks ago


    Thane, India Reflective Customer Solutions Full time

    **Responsibilities**: - Manage large amounts of inbound and outbound calls in a timely manner - Follow communication “scripts” when handling different topics - Identify customers’ needs, clarify information, research every issue, and provide solutions and/or alternatives - Seize opportunities to upsell products when they arise - Build sustainable...


  • Thane, India 5 paisa Capital Ltd Full time

    **Designation: Customer Care Executive - E Sales** - To make outgoing calls to Clients. - To inform them about IIFL products and services. - Trying to convince them to be a Sub Broker of IIFL (Marketing Associate) - To generate more leads from the people out called. - To enter the details of every interaction in the system. Documentation & Generate Sub...


  • Thane, India Maximus Infoware Full time

    Position Name - Customer Relationship ExecutiveDepartment / Function Openings Location Thrissur Educational qualification - GraduateExperience required 0-1 Year / Fresher - Being the First point of contact for clients. - Coordinate with Client and internal teams for project delivery and service assurance. - To increase the wallet share from assigned...


  • Thane, India Altruist Technologies Pvt. Ltd Full time

    Responsibilities Includes: Building and maintaining profitable relationships with key customers. Overseeing the relationship with customers handled by your team. Resolving customer query quickly and efficiently. Understanding key customer individual needs and addressing these. A team player with leadership skills. Maintain a positive attitude focused on...


  • Thane, India Asmita Group Full time

    Following is the job description: 1. The executive will be in a centralized team & will assist VC (Video Call) to the channel partners, clients. 2. The new hires will be responsible for the Zoom Meeting Outcome, informing about the project, Sales Assistance to the Channel Partner and sourcing Team. 4. Will attend customers for new acquisition 6. For Mira...


  • Thane, India Opticianguru Full time

    We are looking for an experienced and passionate Female Customer Care Executive to join our team. As a Customer Care Executive, you will provide exceptional customer service and ensure customer satisfaction. You will be the voice of our brand and provide excellent customer care support to our customers. Job Responsibilities: - Primary Interaction with the...


  • Thane, India TATA Capital Full time

    11082 To drive sales and ensure business targets are achieved. To build strong relationships with prospective clients so as to ensure business continuity **Core Responsibilities**: - Proactively reach out to potential clients and explain the entire process of home loan while setting correct expectations - Manage end-to-end sales lifecycle tapping...


  • Majiwada, Thane, Maharashtra, India Rainbow International School Full time

    Job Description for: “Customer Relationship Associate” 1. Enrolling students for courses offered by the company. 2. Handling Inbound and Outbound calls, follow up on Enquiry and database 3. Understand student requirement and guide the student to the right program fitting his / her requirement 4. Explaining eligibility criteria, admission...


  • Thane, India Kazian School of Management Full time

    **JOB SUMMARY: (ONLY FEMALE)** We are hiring a Student Coordinator / Student Relationship Officer to manage student queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when an individuals are frustrated...

  • Relationship Executive

    2 months ago


    Thane, India TATA Capital Full time

    To acquire, develop & maintain client relationships as well as manage the direct sales team to meet and exceed expectations. Post Graduate/ Graduate in any discipline. - Responsible for P&L and Portfolio growth of the Business for the Region. - Interest income - cost of fund (as of month of measurement) - Fee income charged upfront and through syndication,...

  • Sales Executive

    1 month ago


    Thane, India Reflective Customer Solutions Full time

    Responsibilities: Handle Many Inbound And Outbound Calls To International Clients. Identify The Needs Of Customers and Ensure You Follow The Proper Process And Call Flow Provided By The Company For Uniformity. Also, Well Read On Company Policies And The Website For FAQs Or Policy Related Answers. Maintain Good Relation With Prospect Clients. Meet Personal...


  • Thane, India Kotak Mahindra Full time

    **Job Role**: - Develops new and expands existing High Net worth Customer relationships for liabilities by sourcing category - A priority customers. - Sources new bank customers through Lead generation model and responsible for conversion from external field support - Cross sells bank products to existing set of customers. - Informs customers of new...


  • Wagle Estate, Thane, Maharashtra, India LivLong Health Insurance brokers Ltd. Full time

    We at LivLong Insurance Brokers Ltd. are looking for Customer Service Executives: Role: Inbound & Outbound calling **Requirements**: Minimum HSC pass & good commuincation Location: Thane (Wagle Estate) Day Shifts only. Bus facility. **Job Types**: Full-time, Regular / Permanent **Salary**: ₹15,000.00 - ₹20,500.00 per month Schedule: - Day...

  • Relationship Officer

    4 weeks ago


    Thane, India Datrax Services Pvt Ltd Full time

    Position (MSME Dept) Relationship Officer Minimum Qualification 12th & Graduate WORK EXPERIENCE Between 1-2Yrs & fresher may also apply SALARY Between Rs.12500/- to Rs. 15000/ - Location Malad, Mankhurd, Chembur, GTB Nagar, Kalwa, Dombivali, Titwala, Ulhasnagar, Badlapur Job Descriptions - Initiation of the Loan Process with the customers - Responsible...