Front Office Executive

2 weeks ago

Noida, India Delcy Education Private Limited Full time

**Job Summary**:As a Front Office Executive, you will be the first point of contact for our organization. You will welcome guests and visitors, manage phone calls and correspondence, and ensure an organized and efficient flow of operations at the front desk. The role involves providing exceptional customer service, handling administrative tasks, and contributing to creating a positive first impression of the company.

**Key Responsibilities**:
**Reception Duties**:Greet and welcome guests and visitors in a courteous and professional manner.
Answer, screen, and forward incoming calls while providing accurate information.
Ensure the reception area is tidy and presentable.
**Customer Service**:Address inquiries and provide information about the organization to guests and callers.
Assist and guide visitors to the appropriate person or department.
Handle customer concerns or complaints with professionalism and tact.

**Administrative Support**:Manage and coordinate appointments, reservations, and meeting room bookings.
Receive and sort daily mail/deliveries/couriers and manage related paperwork.
Maintain office supplies and place orders when needed.

Update and maintain records of visitors and calls received.

**Team Collaboration**:Collaborate with various departments to ensure smooth interdepartmental communication.
Assist in administrative tasks and projects as needed.

**Requirements**:

- High school diploma or equivalent; additional qualifications in office administration or relevant field are a plus.
- Proven experience as a receptionist or in a similar front office role is preferred.
- Proficiency in handling phone systems and office equipment.
- Strong communication skills (verbal and written).
- Excellent organizational and multitasking abilities.
- Customer-centric approach and a friendly, welcoming demeanor

**Salary**: ₹17,600.00 - ₹21,600.00 per month

**Benefits**:

- Flexible schedule
- Paid time off

Schedule:

- Day shift
- Morning shift

Supplemental pay types:

- Shift allowance

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

Ability to Commute:

- Noida, Uttar Pradesh (required)

Ability to Relocate:

- Noida, Uttar Pradesh: Relocate before starting work (required)

Work Location: In person

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