Cloud Support Eng. I

2 weeks ago

Bengaluru, India Amazon Web Services India Private Limited Full time

Bachelor’s degree OR equivalent experience in a technical position
- Requires minimum of 2+years experience in relevant technical position
- Experience troubleshooting networking issues using several tools (traceroute, mtr, ping, iperf, dig/nslookup, cURL, tcpdump/wireshark and related)
- Good Knowledge of network security (SSL/TLS, Network
- and Web Application Firewalls, Intrusion Detection and Prevention Services)
- Good Knowledge managing domain transfers, records and DNS security (DNSSEC and DNS Filtering)
- Good OS knowledge oriented to maintenance and administrative purposes (Windows or Linux)
- Experience with Networking and troubleshooting (HTTP, TCP/IP, DNS, Routing and Switching, Load Balancing)
- Experience in monitoring IT services and good command of associated technologies

If you fit the description, you might be the person we are looking for We are a team that is passionate about cloud computing, and believe that world class support is critical to customer success.

Key job responsibilities
- First and foremost this is a customer support role - in The Cloud.
- Apart from working on a broad spectrum of technical issues, an AWS Support Engineer may also coach/mentor new hires, develop & present training, partner with development teams on complex issues or contact deflection initiatives, participate in new hiring, write tools/script to help the team, or work with leadership on process improvement and strategic initiatives to ensure better customer experience and compliance with global AWS standards, practices and policies.
- Career development: We promote advancement opportunities across the organization to help you meet your career goals.
- Training: We have training programs to help you develop the skills required to be successful in your role.
- We hire people who are keen to build a career with AWS, so we are more interested in the areas that you do know instead of those you haven’t been exposed to yet.
- Support engineers interested in travel have presented training or participated in focused summits across our sites or at specific AWS events.
- As we operate on a follow-the-sun model, with sites located globally, there is no after hours on-call or mandated overtime in this role.

A day in the life
Every day will bring new and exciting challenges on the job while you:

- Learn and use ground breaking technologies.
- Interact with leading engineers around the world.
- Partner with AWS teams to help reproduce and resolve customer issues.
- Leverage your extensive customer support experience to provide feedback to internal AWS teams on how to improve our services.
- Drive customer communication during critical events.
- Drive projects that improve support-related processes and our customers’ technical support experience.
- Write tutorials, how-to videos, and other technical articles for the developer community.
- Work on critical, highly complex customer problems that may span multiple AWS services

Bangalore, KA, IND
- Experience in customer support environment.
- Experience configuring virtual server environments.
- Knowledge/experience in configuring and supporting devices such as Cisco, Juniper, Fortinet, SonicWALL, Checkpoint, Palo Alto etc.
- Experience configuring software-based Load Balancing solutions.
- Good understanding of security best practices.
- Good understanding of distributed computing environments and methodologies

  • Cloud Support Eng. I

    4 weeks ago

    Bengaluru, India AWS India - Karnataka Full time

    Amazon Web Services is the market leader and technology forerunner in the Cloud business. As a member of the AWS Support team in Amazon Web services, you will be at the forefront of this transformational technology, assisting a global list of companies and developers that are taking advantage of a growing set of services and features to run their...

  • Pos Support Eng

    4 weeks ago

    Bengaluru, India Zensar Technologies Full time

    **POS Support Eng (Offshore)** **-** **(** **0098416** **)** **Description** **Description - Internal** Role Support Engineer-POS ( Offshore - Shifts) No of positions 1 Location Bangalore, India Experience 5- 6 Yrs Billing start date Apr 2023 Duration 1 Yr **Job Title: Support Engineer ( Shift - Rotation) - POS** **Must to have Skills**:...

  • Cloud Support Eng. I

    1 month ago

    Bengaluru, India AWS India - Karnataka Full time

    Amazon Web Services is the market leader and technology forerunner in the Cloud business. As a member of the AWS Support team in Amazon Web services, you will be at the forefront of this transformational technology, assisting a global list of companies and developers that are taking advantage of a growing set of services and features to run their...

  • Pos L2-support Eng

    4 weeks ago

    Bengaluru, India Zensar Technologies Full time

    **POS L2-Support Eng ( Offshore)** **-** **(** **0098242** **)** **Description** Role Support Engineer-POS ( Offshore - Shifts) No of positions 2 Location Bangalore, India Experience 5- 6 Yrs Billing start date Apr 2023 Duration 1 Yr **Job Title: Support Engineer ( Shift - Rotation) - POS** **Must to have Skills**: JumpMind or Oracle Retail...

  • Cloud Practice Lead

    4 weeks ago

    Bengaluru, India I Square Soft Full time

    Cloud Practice LeadJob DescriptionScaling the PaaS cloud competency of the organization by setting up and incubating various PaaS cloud including AWS, Pivotal, IBM blue mix etc.Work as a though leader with customers in helping them to adopt cloud PaaS servicesResponsible for designing, building Cloud solutions and provide required support to Sales/Pre-Sales...

  • Cloud Support

    1 week ago

    Bengaluru, India SA Technologies Inc. Full time

    **SA Technologies Inc. is hiring for Cloud Support in Bangalore,KA.** **Requirement/Description**: In-depth knowledge of IT infrastructure (Networks, Operating systems, databases) and cloud (XaaS) - Cloud security and networking knowledge - Experience in Microsoft Azure cloud, Docker, Kubernetes, Micro services - Experience automating tasks in the cloud...

  • Cloud Practice Lead

    1 month ago

    Bengaluru, India I Square Soft Full time

    Cloud Practice Lead Job Description Scaling the PaaS cloud competency of the organization by setting up and incubating various PaaS cloud including AWS, Pivotal, IBM blue mix etc. Work as a though leader with customers in helping them to adopt cloud PaaS services Responsible for designing, building Cloud solutions and provide required support to...

  • Azure Cloud Trainee

    4 weeks ago

    Bengaluru, India Rapyder Cloud Solutions Full time

    Azure Cloud Primary Responsibilities: - Cloud Implementations of Green-Field Projects - Help with Application Migration. - Write Scripts for DevOps and Automation - Work very closely with L1 Team to avoid any delay in any resolution - Capacity planning, administration, maintenance planning, support, security - Installations of Various Tools like...

  • Cloud Ops Admin Gcp

    4 weeks ago

    Bengaluru, India Applied Cloud Computing Full time

    Proven 5+ years experience leading and managing Cloud Infrastructure - VPC, Compute, Storage, Container Services, Kubernetes and other relevant services. - Strong Linux /CentOS/ Ubuntu/GKE system administration skills (patching, configuration, etc.) - Automation (Chef, Puppet) - Experience of full software development lifecycle experience using Agile /...

  • Customer Support

    4 weeks ago

    Bengaluru, India Mindclick Full time

    Customer Support ( Voice Process) BNPL - Grad/UG - Freshers/Exp both - Veti 3 quality Eng and Good in Hindi - Work location - E-City( Walk-ins Only) - Dayshift(Rotational) - Salary upto 19k for Exp - Salary 17k ctc for fresher’s - HR/Ops round - Need walk-ins only **Job Types**: Full-time, Fresher **Salary**: ₹15,000.00 - ₹19,000.00 per...

  • Presales Cloud Specialist

    2 weeks ago

    Bengaluru, India Anlage Infotech (I) Pvt. Ltd. Full time

    Job Description : As a Presales Cloud Specialist, will work directly with the Sales and Consulting Team, supporting the broader members.The role will have the responsibility of supporting consulting and pursuits and maintaining knowledge assets in content repositories with an objective to improve efficiency, effectiveness, and overall quality of pursuit...

  • Support Specialist I

    4 weeks ago

    Bengaluru, India Vimeo Full time

    At Vimeo, we seek passionate individuals ready to elevate customer experiences. As a Support Specialist I, you will be the frontline liaison, ensuring that our customers receive timely and empathetic support.What you'll do:Efficiently handle a variety of customer queries, prioritizing quick resolutions at the first touchpoint.Rotate through our 24x7 shifts...

  • Support Specialist I

    4 weeks ago

    Bengaluru, India Vimeo Full time

    At Vimeo, we seek passionate individuals ready to elevate customer experiences. As a Support Specialist I, you will be the frontline liaison, ensuring that our customers receive timely and empathetic support.What you'll do:Efficiently handle a variety of customer queries, prioritizing quick resolutions at the first touchpoint.Rotate through our 24x7 shifts...

  • Cloud Storage

    4 weeks ago

    Bengaluru, India i-Qode Digital Solutions Private Limited Full time

    Cloud Storage: Primary skills: Netapp, FSX, Linux or Redhat Secondary skills: python BLR and Noida location for 4- 6 years and 6-9 years Bangalore & Noida CTC : 18 LPA Exp : 5+yrs Skills: AWS, python,Net APP,linux Role & Responsibilities - Design and deploy storage systems and enhancements to existing systems and software using native AWS...

  • Database Administrator I

    1 week ago

    Bengaluru, India Sabre Full time

    DescriptionforDatabase Administration I:Accountable For:Responsible for providing support for operational database services to the organization.Owns, tracks, and resolves database related event, issues, incidents and coordinate with respective application and infra owners.Exemplify the desired culture and philosophies of the organization.Supports 24x7...

  • Cloud Support Ii

    4 weeks ago

    Bengaluru, India Porter Full time

    Department - Engineering Platform - Cloud Support - Job posted on - Jul 11, 2023 - Employment type - Permanent

  • Cloud Support Associate

    4 weeks ago

    Bengaluru, Karnataka, India AWS India - Karnataka Full time

    Bachelor’s degree OR equivalent experience in a technical position - 0 to 1 year experience in relevant technical positions such as Database design, Bigdata, Analytics - Troubleshooting / Support experience - Excellent oral and written communication skills - Self-starter who is excited about technology If you fit the description, you might be the person...

  • Oracle Hcm Platform Support

    4 weeks ago

    Bengaluru, India Cloud Staff Solutions Full time

    Experience: 6-9 years Job location: Bangalore and Gurgaon ( Hybrid). **1). Oracle HCM Platform Support** Prior Experience of HCM Release Management for Oracle HCM components (EXTRACT, ALERT, BIP, Reports), Well versed with Oracle CSM & FSM tool for automated Release Management - Prior experience of Managing Oracle POD, instance strategy, P2T, T2T, Data...

  • Cloud Support Associate

    4 weeks ago

    Bengaluru, Karnataka, India AWS India - Karnataka Full time

    Bachelor’s degree OR equivalent experience in a technical position - 0-1 years of experience in Linux/Windows Systems administration OR Database design and Optimization OR BigData Analysis OR Network administration OR Dev-ops. - Troubleshooting / Support experience - Programming / scripting experience (Java, Perl, Ruby, C#, and/or PHP) - Excellent oral and...

  • Support Specialist I, Customer Support

    4 weeks ago

    Bengaluru, India Vimeo, Inc. Full time

    At Vimeo, we seek passionate individuals ready to elevate customer experiences. As a Support Specialist I, you will be the frontline liaison, ensuring that our customers receive timely and empathetic support.What you'll do:Efficiently handle a variety of customer queries, prioritizing quick resolutions at the first touchpoint.Rotate through our 24x7 shifts...