Gujarati Tele Caller

1 month ago

Sanjay Nagar Bengaluru Karnataka, India Ekfrazo Technologies Private Limited Full time

A Gujarati tele caller's job description involves making outbound calls to individuals or with the goal of promoting services about colleges

**Job Description: Gujarati Tele caller**

**Responsibilities**:

- **Outbound Calling**: Make calls to parents provided script or talking points.
- **Product/Service Promotion**: Effectively communicate information about products or services to generate interest and persuade prospects to take desired actions.
- **Lead Generation**: Identify and qualify leads by gathering relevant information and assessing potential interest in the offerings.
- **Customer Engagement**: Build rapport with customers by providing excellent customer service, addressing inquiries, and resolving concerns.
- **Data Entry**: Record and update customer information accurately in the database during and after each call.
- **Follow-up**: Conduct follow-up calls to nurture leads, address additional queries, and guide prospects through the sales funnel.
- **Achieve Targets**: Meet or exceed daily/weekly/monthly targets for the number of calls made, leads generated, and other relevant key performance indicators (KPIs).
- **Feedback and Reporting**: Provide feedback on customer responses, common objections, and overall market trends. Generate reports on call activities and outcomes.
- **Team Collaboration**: Collaborate with team members, sales representatives, and other departments to ensure a seamless customer experience and achieve overall organizational goals.

**Qualifications**:

- **Fluency in Gujarati**: Proficiency in speaking, reading, and writing Gujarati is essential.
- **Communication Skills**: Strong verbal communication skills to effectively convey information and build relationships with customers.
- **Sales Aptitude**: Basic understanding of sales techniques and the ability to persuade and influence potential customers.
- **Customer Service Skills**: Ability to provide excellent customer service, address concerns, and ensure customer satisfaction.
- **Computer Literacy**: Basic knowledge of computer systems, data entry, and CRM software.
- **Target-Driven**: Ability to work towards and achieve specified targets and goals.
- **Adaptability**: Willingness to adapt to different scripts, products, and industries.
- **Pleasant Demeanor**: Maintain a positive and professional attitude during customer interactions.
- **Time Management**: Efficiently manage time to make a high volume of calls and achieve daily objectives.
- **Problem Solving**: Ability to handle objections and find solutions to customer concerns.

Remember that the specific requirements may vary based on the employer, industry, and the nature of the products or services being promoted.

**Job Types**: Full-time, Permanent

**Salary**: ₹15,000.00 - ₹30,000.00 per month

Schedule:

- Day shift
- Monday to Friday

Supplemental pay types:

- Performance bonus
- Quarterly bonus

**Education**:

- Higher Secondary(12th Pass) (required)

Work Location: In person

**Speak with the employer**

+91 6305322524

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