Vacancy for Counter Sales

3 months ago


Mumbai, India RIGHT STAFF Full time

Responsibilities

Greet customers and ascertain what each customer wants or needs while recommending, selecting, and helping locate or obtain merchandise based on customer needs and desires.

Presenting and selling of products/services using well - mannered communication skills to existing and prospective customers

Upselling, Cross Selling to the potential customers.

Establish, develop and maintain positive business and customer relationships.

Coordinate sales effort with Head office.

Reach out to customer leads through follow-ups.

Continuously improve through customer’s feedback. To prepare customer feedback

Handling and resolving customer problems and complaints to maximize satisfaction.

Maintain counter standards including replenishment and presentation the general appearance and cleanliness of department

Enhancing Brand visibility

Daily Stock Tally

Handling entire counter workshop activities

Identifying fast moving stock and to make sure stocks are always available

Achieving monthly targets

Educate the customer about the product before selling it to them

Should not leave the counter unattended

Displays a high degree of professionalism, both visually and verbally, at all times on the sales floor and when speaking on the phone

Offering outstanding customer service

**Skills**:
Experience of Two years in Jewellery sales - luxury goods industry preferable

Exhibits behaviour that support client satisfaction goal (KPI)

Product acknowledgement

Strong negotiation and consultative sales skills

Excellent analytical and problem-solving skills

Outstanding organizational skills

Effective communication skills in English, Hindi, and Local Language.

Exceptional customer service skills.

**Salary**: ₹18,000.00 - ₹25,000.00 per month

Schedule:

- Day shift

Ability to commute/relocate:

- Kolkata, West Bengal: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 1 year (preferred)
- Sales: 1 year (preferred)

**Speak with the employer**
+91 9137407143



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