Quality Assurance Professional

1 week ago

Gurgaon, India i2v systems private limited Full time

Job type
- full time

Job location
- Gurgaon

We are looking for a skilled **Quality Assurance Professional** to join our QA team. As a Quality Assurance Professional, you will be responsible for evaluating software functions and designing test protocols to ensure that products work as intended. You will also be responsible for completing all testing procedures, suggesting performance changes, and preparing performance reports for the development team to improve on.

**Roles & Responsibilities**:

- Enable support analysts to diagnose and resolve customer problems and educate users on problem resolutions in a prompt, courteous, and professional manner
- Ensure customer requirements are met with consistently high quality of service
- Identify the need for new software products or enhancements to existing products
- Engage appropriate internal resources to resolve technical issues and update our customers on progress toward resolution
- Ensure that each support issue and resolution is adequately documented
- Periodically review software support log(s); track performance and identify trends, anomalies, and opportunities for improvement
- Assist in the QA process of new iterations of the software
- Determine which issues require software support and redirect those that do not to the appropriate resolution team

**Required Skills**:

- Completed specialized education, including a bachelor's degree in information technologies or a similar field.
- More than 1 years of experience in the field.Additionally person from same domain is more preferable.
- Comprehensive knowledge of Software testing tools & creation of test plans/test beds.
- Basic knowledge of any programming languages like C++, C#, JAVA etc preferable.
- Knowledge of database design structures & queries execution for MySQL & Postgresql Databases.
- Ability to operate command line interfaces for deep level debugging for both Windows & Linux based operating systems.
- Must have a good command of Linux based operating systems.
- Good & active communication/bug reporting skills.
- Must have worked on different APIs like REST API/Mosquito Broker/Modbus etc.
- Command on API testing tools like Yarc, Postman etc.
- Knowledge of IP networks like Classes of IPs, Subnetting, IPV4, IPV6 schemes & network tools like Wireshark etc. and network tracing commands.
- Ability to design logical data flow diagrams using advanced tools.
- Knowledge of MS PowerPoint, Excel & word.

**Job Types**: Full-time, Fresher

**Salary**: ₹219,982.25 - ₹1,074,266.75 per year

**Benefits**:

- Flexible schedule
- Health insurance
- Paid sick time
- Provident Fund

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus
- Yearly bonus

Ability to commute/relocate:

- Gurgaon, Haryana: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work (preferred)
- Health insurance

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