Inbound Customer Service Advisor
2 months ago
**E-Commerce Voice process ( Work from home )**
**Salary : 22000 Per Month CTC**
**Important Points**:
**1 Year experience mandatory in BPO / Call Center**
**Very Good communication skills in English and Hindi.**
**Responsibilities**
- Respond to customer queries and customer’s concerns with appropriate solutions & information.
- Maintain a deep understanding of client process and policies
- Provide excellent customer service to our customers
- You should be responsible to exhibit capacity for critical thinking and analysis.
- Responsible to showcase proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment
**Preferred qualifications**
- Effective probing skills and analyzing / understanding skills
- Analytical skills with customer centric approach
- You should be able to work on a flexible schedule (including weekend shift)
Education : Graduate with relevant documents.
Experience : 1 year of experience in BPO domain with relevant documents.
Salary CTC : INR 22000 Per Month
Shift Timings : 9:00 AM to 9:00 PM (Rotational shift - 9 Hours Shift)
Working Days : 6 days working and 1 rotational week off.
Desired Profile : Very Good communication skills in English and Hindi.
**Call OR Whatsapp**:
**Miss Pratima - 8697226949**
**Miss Pranjali - 7518254536**
**Salary**: ₹22,000.00 per month
**Benefits**:
- Health insurance
- Provident Fund
- Work from home
Schedule:
- Day shift
**Education**:
- Bachelor's (required)
**Experience**:
- bpo or call center: 1 year (required)
- Customer service: 1 year (preferred)
**Language**:
- English (required)
- Hindi (required)
**Speak with the employer**
+91 8697226949
Expected Start Date: 08/09/2023
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