Front Office Associate
2 months ago
**Job description**
- Responsible for all front office operations in 4 star category luxury resort
- Ensure all guests are welcomed, accompanied by adhering our Standard Operating procedure
- To communicate and co-ordinate with all other departments, ensure to pass the Guests check in information daily
- To be responsible to maintain all the Admin files, petty cash, vendor statements, vouchers carried out in daily operations
- To record the guests history, preference, complaints and feedbacks in Hotel Software
- Update Booking forecast, oversee all the booking and follow up with Arrivals, update all OTA rates, promotions etc.
- To Ensure to have good communication and relationship with guests
- Provide best professional top notch service to guests
- Flexible to work in Restaurant at some situation
- Must speak fluent in communication skills, data entry skills and team work, passion towards achieving 100% guests satisfaction
- Reports to General Manager.
**Job Types**: Full-time, Permanent
Pay: Up to ₹12,500.00 per month
**Benefits**:
- Food provided
- Health insurance
- Leave encashment
- Provident Fund
Schedule:
- Evening shift
- Morning shift
- Night shift
- Rotational shift
Supplemental Pay:
- Shift allowance
**Education**:
- Diploma (preferred)
**Experience**:
- Microsoft Office: 2 years (preferred)
Work Location: In person
Application Deadline: 28/08/2024
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