Customer Care Executive
4 weeks ago
**Roles and Responsibilities**
- Attending the phone calls from the departments /wards doctors etc.
- Receive call of guest, patients and answer their queries or if demanded pass / forward call to the respective department.
- Arranging the Ambulance facility for those who require and those who ask for.
- Answer the telephone and queries asked thereof.
- Keeps record of calls placed
- Maintenance of documents and confidentiality access
- Make necessary announcements over Public Announcement System related to hospital procedures or emergency codes.
- To manage reception in absences of frond desk executive
Qualification: B.Sc/ M.Sc/ B.Pharm/ M.Pharm
Should be open for rotational shifts
- Role:_Customer Success Manager
- Salary:_ Not Disclosed by Recruiter
- Industry:_Medical Services / Hospital
- Department:_Customer Success, Service & Operations
- Role Category:_Customer Success
- Employment Type:_Full Time, Permanent
- Key Skills
- Inbound CallsOutbound Calling
- Customer Supportbsccallingcustomer care
- Skills highlighted with ‘‘ are preferred keyskills
Education
- UG:_B.Sc in Biology
**Company Profile**:
Zydus Hospital, Ahmedabad
The best multispecialty hospital crowned with trust, brings to the table class of its own.
- Company Info
- X
View Contact Details+
- Contact Company:_Zydus Hospital, Ahmedabad
- Address:_232 TP SCHEME 38,,ZYDUS HOSPITAL,THALTEJ S.G.ROAD,, DASKROI, AHMEDABAD, Gujarat, India
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