Relationship Executive

2 weeks ago


Jaipur Rajasthan, India gdigital media solutions india Full time

We are recruiting for a Relationship Executive to introduce and nurture steady, mutually beneficial relationships with our clients. As a Relationship Executive, you should maintain contact with clients, work to understand their needs, and then advise them on which of our offerings could best support their objectives.

To succeed as a Relationship Executive, you should ensure alinement between our organisation’s objectives and each client’s needs. Ultimately, an indispensable Relationship Executive will take ownership of their work, including their role in promoting clients’ interests.

**Job Description:

- **
- Ensure regular contact with existing clients to maintain our company’s presence.
- Conduct in-depth needs assessments to better understand each client’s requirements.
- Identify a range of our offerings that could meet the goals and values of each client.
- Repair disengaged or fractured relationships.
- Propose and deliberate potential solutions in consultation with clients.
- Encourage clients to upgrade their existing packages and to purchase additional offerings.
- Settle clients’ concerns in a swift and professional manner.
- Harness internal relationships to better address clients’ needs and to maximise our profits.
- Cultivating solid relationships with clients through the provision of exceptional after-sales service.
- Identifying ways to provide new marketing ideas to enhance the brand and also generate business opportunities for the client
- Maintaining an accurate record of all marketing activities
- Responding to client inquiries in a timely and professional manner.
- Ability to analyze documents and follow complex rules.
- Ability to stay focused for an extended period of time.
- Ability to use own initiative for problem solving

**Roles & Responsibilities**
- Bachelor’s / masters degree in business administration or an industry-related field.
- Proven experience working as a client servicing executive.
- Proficiency in Microsoft Excel, Microsoft PowerPoint, Microsoft word
- Working knowledge of Customer Relationship Management (CRM) software.
- The ability to work efficiently under pressure.
- Excellent organizational and time management skills.
- Strong analytical and problem-solving skills.
- Exceptional customer service skills
- Strong knowledge of branding
- Understanding of digital marketing

**Salary**: ₹180,000.00 - ₹264,000.00 per month

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus
- Yearly bonus

Ability to commute/relocate:

- Jaipur, Rajasthan: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 1 year (preferred)

**Speak with the employer**
+91 9116175025


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