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Associate Finance Operations

3 months ago

Gurugram Haryana, India UpGrad Education Pvt Ltd Full time

Initiate outgoing calls to students to remind them of upcoming fee payments.
- Engage with students in a professional and courteous manner to discuss outstanding payments and encourage timely settlements.
- Provide assistance and answer inquiries related to payment methods, installment options, and fee schedules during the calls.
- Initiate outgoing calls to students to remind them of upcoming fee payments.
- Engage with students in a professional and courteous manner to discuss outstanding payments and encourage timely settlements.
- Provide assistance and answer inquiries related to payment methods, installment options, and fee schedules during the calls.
- Process fee payments received over the phone using the institution's payment systems accurately and securely.
- Verify payment information provided by students during calls and ensure compliance with institutional policies.
- Collaborate with the finance team to reconcile payment records and resolve any discrepancies.

**Job Types**: Full-time, Permanent

**Salary**: Up to ₹400,000.00 per year

**Benefits**:

- Paid time off
- Provident Fund

Schedule:

- Day shift

**Experience**:

- total work: 1 year (preferred)

Work Location: In person

Expected Start Date: 15/04/2024