Associate - Voice Process

2 weeks ago

Peelamedu Coimbatore Tamil Nadu, India Zookis Technologies Private Limited Full time

**Job Title: Associate**

**Location: Coimbatore, Tamil Nadu**

**Job Type: Full-Time (Work from Office)**

**About Us: Zookis technologies private limited is a dynamic and innovative contact center dedicated to providing exceptional services to our clients. We are seeking an enthusiastic and talented individual to join our team as an Associate in our International Voice Process department.**

**Responsibilities**:
**- Handle incoming and outgoing calls professionally and efficiently.**

**- Provide outstanding customer service to clients while adhering to company policies and procedures.**

**- Resolve customer queries, concerns, and issues promptly and accurately.**

**- Stay updated on industry trends and implement best practices in customer service.**

**- Assist in the development and implementation of new processes and procedures.**

**- Maintain a positive and motivating work environment within the team.**

**Requirements**:
**- Freshers / Experience can apply.**

**- Experienced person can be considering for Sr. Associate role.**

**- Excellent written & verbal communication skills with proficiency in English.**

**- Should be know about customer service.**

**- Customer-centric mindset with a genuine desire to assist and serve.**

**Benefits & Perks**:

- **Salary: Best in the industry.**:

- **Health Insurance/ Medical allowance.**:

- **Provident Fund.**:

- **Paid time off and holidays.**

**Shift Timings: - 10 am to 7 pm.**

**Working Days: - Monday to Saturday (Sunday is week off).**

**How to Apply**:
**Salary**: ₹15,000.00 - ₹18,000.00 per month

**Benefits**:

- Health insurance
- Paid sick time

Schedule:

- Day shift

Supplemental pay types:

- Overtime pay
- Performance bonus

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)
- Hindi (preferred)

Ability to Commute:

- Peelamedu, Coimbatore, Tamil Nadu (required)

Ability to Relocate:

- Peelamedu, Coimbatore, Tamil Nadu: Relocate before starting work (required)

Work Location: In person

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